Assistant Sales Manager

• Feb 2022 - Present

Account Services Representative

• Dec 2020 - Feb 2022

Assistant Branch Manager

• Sep 2019 - May 2020

• Managed a fleet of 310 vehicles for the Enterprise Rent-A-Car and National Car Rental at the Sonoma County Airport and secured specialty vehicles and equipment for customers.• Acted as point of contact for the Vehicle Repair Supervisor regarding the health of the fleet.• Managed dual brands of the company and the different needs of their respective customer bases.• Marketed to local businesses and private FBOs to acquire new accounts and maintain strong relationships with existing accounts.• Raised the branch's 'completely satisfied' score from the corporate average of 85% to 95% while acting as interim branch manager.• Boasted over 90% of customers completely satisfied for four months in a row while running a satellite branch.• Trained and developed a staff of fifteen to give them the tools and confidence to make their own business decisions.• Number one assistant branch manager out of fifteen in the region three months in a row.• Top 30% of sales matrix out of about 55 for six months.

Management Trainee

• Jul 2018 - Sep 2019

Receptionist

• Jul 2017 - Jul 2018

• Answered phones and in-person customer questions.• Reviewed invoices with customers to ensure complete satisfaction with their experience. • Ensured customer records and information were up to date in the company's computer system. • Answered phones and in-person customer questions.• Reviewed invoices with customers to ensure complete satisfaction with their experience. • Ensured customer records and information were up to date in the company's computer system.

Shift Supervisor

• Jun 2015 - Jul 2017

• Deployed staff during shifts to ensure the day to day operations ran smoothly. • Managed inventory and orders for the store on a strict schedule to ensure no backstock or stock-outs.• Managed cash at the store and bank deposits on a daily basis. • Deployed staff during shifts to ensure the day to day operations ran smoothly. • Managed inventory and orders for the store on a strict schedule to ensure no backstock or stock-outs.• Managed cash at the store and bank deposits on a daily basis.