Emma Hird
External Affairs Officer at HC-One- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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HC-One
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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External Affairs Officer
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Oct 2021 - Present
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Communications Officer
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Aug 2020 - Oct 2021
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Designer
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Aug 2015 - Aug 2020
Working as part of the marketing department in a small in-house design team, to multi task projects and design and create materials for a care home company, to communicate messages to target audiences in an appropriate manner and media.My work duties include:• Answering internal and external telephone calls to deal with queries.• Reading and responding to emails in an appropriate manner.• Following brand guidelines when creating marketing material. • Working on projects for marketing events including Home Refurbishments, Dinner Down Memory Lane events, Summer Fairs and Harvest Festival events etc. This involves designing and creating invitations, banners, booklets, publications, reminder cards and online promotion materials.• Designing and updating ‘Home Inserts,’ ‘Home Manager Profiles’ and ‘Roll Folds’ for care home folder packages as well as ordering and sending these out to the appropriate homes when requested.• Creating and sending out a weekly ‘Homes Bulletin’ to all members of staff and care homes.• Keeping the company website up to date with relevant information. • Updating social media sites such as Twitter, with appropriate and relevant information. • Creating and designing a quarterly publication called, ‘TeamTalk.’• Designing the layout and creating the publication called, ‘One Voice’ which is a magazine published every two months, for residents and staff with news, quizzes, achievements, awards, successes, events, activities, celebrations and much more. • Helping and designing a number of different materials for a variety of departments within the company upon request.• Designing and placing orders for any business cards requested from members of staff and care homes. Show less
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Student Loans Company
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United Kingdom
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Financial Services
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700 & Above Employee
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Customer Advisor
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Jul 2014 - Jul 2015
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W.BOYES & CO.LIMITED
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United Kingdom
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Retail
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1 - 100 Employee
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Sales Assistant
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Sep 2009 - Jul 2014
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Education
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University of Teesside
Bachelor of Arts (BA), Graphic Design