Emily Turner

Member of the Manager Development Program at Madeline Hotel & Residences, Auberge Resorts Collection
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Contact Information
Location
Charleston, South Carolina, United States, US
Languages
  • American Sign Language Limited working proficiency
  • Italian Professional working proficiency

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Bio

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Credentials

  • International Research
    CITI Program
    Sep, 2022
    - Sep, 2024

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Member of the Manager Development Program
      • Jun 2023 - Present

      Member of the Manager Development Program in the Rooms Division. Currently observing and supervising Turndown service within this luxury resort property's Housekeeping department. Member of the Manager Development Program in the Rooms Division. Currently observing and supervising Turndown service within this luxury resort property's Housekeeping department.

    • Social Media Manager
      • Jun 2022 - May 2023

      Managed all creation, curation, and posting of social media content to Husk Restaurant Instagram account.

    • Manager in Training
      • Aug 2022 - Dec 2022

      Student-designed Manager-in-Training rotational internship in critically-acclaimed fine dining establishment. Shadowed and observed leaders in the following areas throughout the course of the Fall 2022 semester: Hosting Service Beverage Management Culinary Management Administration Additional front-of-house management roles

    • Host
      • Jan 2021 - Sep 2022

      Greeted and seated guests upon entry to critically acclaimed fine dining restaurant.Placed guests on waiting list, recorded future reservations, and answered restaurant phone calls. Observed restaurant management throughout the Covid-19 pandemic. Communicated politely and effectively with guests as well as fellow staff members. Proficient use of Open Table application required.

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Editorial Intern
      • Jan 2022 - Jun 2022

      Conducted research, writing and fact-checking for The Local Palate Magazine. Developed expertise of Southern food culture through direct exposure to prominent managerial and culinary leaders within the food and beverage industry. Engaged in consistent and effective communication with associate editor and internship supervisor while further developing skills in writing, editing, and proofreading. Conducted research, writing and fact-checking for The Local Palate Magazine. Developed expertise of Southern food culture through direct exposure to prominent managerial and culinary leaders within the food and beverage industry. Engaged in consistent and effective communication with associate editor and internship supervisor while further developing skills in writing, editing, and proofreading.

    • Hospitality
    • 100 - 200 Employee
    • Front Desk Agent
      • Jun 2021 - Aug 2021

      Completed check-in, check-out, room move procedures for hotel guests using hotel POS systems. Trained in room inspection with the property's Housekeeping department, created room lists for Operations team, and performed upgrades for Hilton Honors members on a daily basis. Communicated politely and efficiently with hotel guests and team members, answering questions in person or via phone or email. Proficient use of HotSOS, IQWare, and other hotel technologies required to assign guest rooms and notify various departments of guest requests. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Agent
      • Jun 2021 - Aug 2021

      Welcomed hotel guests, initiating the check-in and check-out processes. Engaged with Gravity Haus members on a daily basis, and fostered connections with potential Gravity Haus Members. Answered guest questions and communicated in polite and efficient manner with all guests and fellow staff members. Proficient use of IQWare, Alice, and other hotel technologies required to assign guest rooms and notify various departments of guest requests. Welcomed hotel guests, initiating the check-in and check-out processes. Engaged with Gravity Haus members on a daily basis, and fostered connections with potential Gravity Haus Members. Answered guest questions and communicated in polite and efficient manner with all guests and fellow staff members. Proficient use of IQWare, Alice, and other hotel technologies required to assign guest rooms and notify various departments of guest requests.

    • United States
    • Spectator Sports
    • 700 & Above Employee
    • Corporate Hospitality Intern
      • May 2021 - May 2021

      Assisted with corporate hospitality activities during the 2021 PGA Championship in Kiawah Island, SC. Supervised corporate venues, communicated with corporate and high-profile guests. Maintained positive attitude and communication with all team members. Assisted with corporate hospitality activities during the 2021 PGA Championship in Kiawah Island, SC. Supervised corporate venues, communicated with corporate and high-profile guests. Maintained positive attitude and communication with all team members.

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Senior Editorial Intern
      • Jan 2021 - May 2021

      Conducted research, writing and fact-checking for the events calendar, weddings, and social media sections of the Charleston Magazine. Published multiple bylines over the course of one year. Engaged in consistent and effective communication with internship supervisor while demonstrating writing, editing, proofreading and research skills.

    • Editorial Intern
      • Sep 2020 - Jan 2021

    • United States
    • Media Production
    • 1 - 100 Employee
    • Features Editor
      • Jan 2021 - Apr 2021

      Published numerous articles to the Yard Magazine and Cistern Yard Media digital platforms surrounding a variety of campus, city of Charleston, and social justice topics.Edited article submissions from Cistern Yard staff and contributing writers for the Yard Magazine and Cistern Yard Media digital platforms, providing direction and guidance to new staff members.Designed and submitted magazine article layouts through Adobe InDesign.

    • Campus Reporter
      • Aug 2020 - Dec 2020

    • Italian Tutor
      • Sep 2020 - Apr 2021

Education

  • College of Charleston
    Bachelor of Arts - BA, Bachelor of Science - BS, International/Global Studies, Hospitality & Tourism Management, Italian Studies
    2019 - 2023
  • The Umbra Institute
    Food, Sustainability & Environmental Studies (FSE) Certificate Program, 4.0 GPA
    2021 - 2021
  • Maggie L. Walker Governor's School for Government and International Studies
    Advanced Diploma, 4.21 Unweighted GPA
    2015 - 2019

Community

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