Emily Turner
Member of the Manager Development Program at Madeline Hotel & Residences, Auberge Resorts Collection- Claim this Profile
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American Sign Language Limited working proficiency
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Italian Professional working proficiency
Topline Score
Bio
Credentials
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International Research
CITI ProgramSep, 2022- Sep, 2024
Experience
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Madeline Hotel & Residences, Auberge Resorts Collection
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United States
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Hospitality
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1 - 100 Employee
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Member of the Manager Development Program
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Jun 2023 - Present
Member of the Manager Development Program in the Rooms Division. Currently observing and supervising Turndown service within this luxury resort property's Housekeeping department. Member of the Manager Development Program in the Rooms Division. Currently observing and supervising Turndown service within this luxury resort property's Housekeeping department.
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Social Media Manager
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Jun 2022 - May 2023
Managed all creation, curation, and posting of social media content to Husk Restaurant Instagram account.
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Manager in Training
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Aug 2022 - Dec 2022
Student-designed Manager-in-Training rotational internship in critically-acclaimed fine dining establishment. Shadowed and observed leaders in the following areas throughout the course of the Fall 2022 semester: Hosting Service Beverage Management Culinary Management Administration Additional front-of-house management roles
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Host
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Jan 2021 - Sep 2022
Greeted and seated guests upon entry to critically acclaimed fine dining restaurant.Placed guests on waiting list, recorded future reservations, and answered restaurant phone calls. Observed restaurant management throughout the Covid-19 pandemic. Communicated politely and effectively with guests as well as fellow staff members. Proficient use of Open Table application required.
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The Local Palate
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Editorial Intern
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Jan 2022 - Jun 2022
Conducted research, writing and fact-checking for The Local Palate Magazine. Developed expertise of Southern food culture through direct exposure to prominent managerial and culinary leaders within the food and beverage industry. Engaged in consistent and effective communication with associate editor and internship supervisor while further developing skills in writing, editing, and proofreading. Conducted research, writing and fact-checking for The Local Palate Magazine. Developed expertise of Southern food culture through direct exposure to prominent managerial and culinary leaders within the food and beverage industry. Engaged in consistent and effective communication with associate editor and internship supervisor while further developing skills in writing, editing, and proofreading.
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DoubleTree by Hilton
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Hospitality
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100 - 200 Employee
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Front Desk Agent
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Jun 2021 - Aug 2021
Completed check-in, check-out, room move procedures for hotel guests using hotel POS systems. Trained in room inspection with the property's Housekeeping department, created room lists for Operations team, and performed upgrades for Hilton Honors members on a daily basis. Communicated politely and efficiently with hotel guests and team members, answering questions in person or via phone or email. Proficient use of HotSOS, IQWare, and other hotel technologies required to assign guest rooms and notify various departments of guest requests. Show less
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Gravity Haus
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United States
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Hospitality
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1 - 100 Employee
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Front Desk Agent
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Jun 2021 - Aug 2021
Welcomed hotel guests, initiating the check-in and check-out processes. Engaged with Gravity Haus members on a daily basis, and fostered connections with potential Gravity Haus Members. Answered guest questions and communicated in polite and efficient manner with all guests and fellow staff members. Proficient use of IQWare, Alice, and other hotel technologies required to assign guest rooms and notify various departments of guest requests. Welcomed hotel guests, initiating the check-in and check-out processes. Engaged with Gravity Haus members on a daily basis, and fostered connections with potential Gravity Haus Members. Answered guest questions and communicated in polite and efficient manner with all guests and fellow staff members. Proficient use of IQWare, Alice, and other hotel technologies required to assign guest rooms and notify various departments of guest requests.
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PGA of America
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United States
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Spectator Sports
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700 & Above Employee
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Corporate Hospitality Intern
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May 2021 - May 2021
Assisted with corporate hospitality activities during the 2021 PGA Championship in Kiawah Island, SC. Supervised corporate venues, communicated with corporate and high-profile guests. Maintained positive attitude and communication with all team members. Assisted with corporate hospitality activities during the 2021 PGA Championship in Kiawah Island, SC. Supervised corporate venues, communicated with corporate and high-profile guests. Maintained positive attitude and communication with all team members.
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Charleston Magazine
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Book and Periodical Publishing
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1 - 100 Employee
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Senior Editorial Intern
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Jan 2021 - May 2021
Conducted research, writing and fact-checking for the events calendar, weddings, and social media sections of the Charleston Magazine. Published multiple bylines over the course of one year. Engaged in consistent and effective communication with internship supervisor while demonstrating writing, editing, proofreading and research skills.
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Editorial Intern
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Sep 2020 - Jan 2021
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CisternYard Media
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United States
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Media Production
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1 - 100 Employee
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Features Editor
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Jan 2021 - Apr 2021
Published numerous articles to the Yard Magazine and Cistern Yard Media digital platforms surrounding a variety of campus, city of Charleston, and social justice topics.Edited article submissions from Cistern Yard staff and contributing writers for the Yard Magazine and Cistern Yard Media digital platforms, providing direction and guidance to new staff members.Designed and submitted magazine article layouts through Adobe InDesign.
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Campus Reporter
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Aug 2020 - Dec 2020
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Italian Tutor
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Sep 2020 - Apr 2021
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Education
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College of Charleston
Bachelor of Arts - BA, Bachelor of Science - BS, International/Global Studies, Hospitality & Tourism Management, Italian Studies -
The Umbra Institute
Food, Sustainability & Environmental Studies (FSE) Certificate Program, 4.0 GPA -
Maggie L. Walker Governor's School for Government and International Studies
Advanced Diploma, 4.21 Unweighted GPA