Emir Pelister
Product Manager at Detech Bilişim Teknolojileri A.Ş.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Türkçe -
-
İngilizce Professional working proficiency
Topline Score
Bio
Credentials
-
FCSP_Selling_Digital_Guardian_Certificate
Fortra's Digital GuardianMay, 2023- Oct, 2024 -
ISO/IEC 27001:2013 ISMS Lead Auditor
CFE CERTIFICATIONMay, 2022- Oct, 2024 -
EFSET EXPRESS Basic Proficiency (CEFR A1/A2)
EF Education First
Experience
-
-
Product Manager
-
Mar 2018 - Present
Managed minimum of 4 projects each year while maintaining adherence to schedule and scope requirements. • Carring out projects on data classification consultancy and technical product management for a total of 14 different companies in the field of data classification only. Recently, I managed data classification project included 26000 users in one of the biggest bank in Turkey. • Working with many various security solutions such as DLP, Data Discovery, Data Classification, MFT, DRM, SIEM and UEBA technologies. • Providing local (KVKK) and global (GDPR, PCIDSS, PII) regulatory compliance to meet updated requirements in information security. • Leading the creation and maintenance of security policies of data classification and standards, processes guidelines and support documentation. • Responsible for conducting classification solutions reviews, writing audit/review reports, reviewing findings and making recommendations. • Analyzing architectural design, scoping, implementation, testing and deployment needs to define project requirements. Show less
-
-
-
-
IT Services Team Leader
-
Jun 2016 - Feb 2018
In the position of team leader, I worked with my 8-employee IT team, responsible for the success of the following tasks; • VoIP(Cisco), MS systems (AD,DHCP,DNS etc.) IDM(Tivoli), MDM(Mobile Iron),Exchange, Antivirus and 3rd party app. • Server systems management operating system and security management on application servers • Business applications support for 3000+ end users, • Inventory management for end-user devices and network devices etc. • Preparation of new term budgets for softwares, devices and infrastructure equipments (switch, router, AP, FW etc.) • Technical management role in new IT projects Show less
-
-
-
IBM
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Helpdesk Team Leader
-
Feb 2013 - Jun 2016
I worked as a team leader within the scope of the project for 2 diffrent companies, including end-user support service. • Follow-up for root cause investigation and resolution of cases in accordance with SLA criteria • Process management and technical mentorship to team members. • Managing the weekly plan and shift system Ensuring team motivation and communication. • Preparing and presenting monthly service reports for projects To improve service quality by adhering to ITIL standards Show less
-
-
-
Koc.net
-
Türkiye
-
Telecommunications
-
100 - 200 Employee
-
Helpdesk Technician
-
Mar 2008 - May 2011
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. • Configured hardware, devices and software to set up workstations for employees. • Removed malware, ransomware and other threats from laptops and desktop systems. • Resolved +20 technical support issues per day. • Submitted service tickets for equipment maintenance requests. • Helped streamline repair processes and update procedures for support action consistency Show less
-
-
Education
-
2005 - 2007
Afyon Kocatepe Üniversitesi
Bilgisayar Sistemleri Ağ ve İletişimi -
2011 - 2013
Anadolu Üniversitesi
-
2002 - 2005
Yakacık Teknik Lisesi
Bilgisayar Programlama, Özel Uygulamalar
Community
