Founder

• Oct 2016 - Present

We are a group of experts who work closely with their customers to ensure the very best result, every single time. We have some of the most authentic products on the market and we pride ourselves on what we do on a day to day basis. our team of experts are constantly travelling the market, going to each and every corner of Asia to try and find authentic and unique agarwood. We also work with some of the most reliable farmers around, and Oud artisans in the southeast of Asia

Founder

• Aug 2016 - Present

Sales Manager

• Jan 2014 - Aug 2016

 Manage sales and distribution of the company’s range of Oud oils across the Middle East and Europe meeting wholesale and retail requirements of customers.  Formulate and implement comprehensive business development strategies to meet and exceed predefined volume and financial targets.  Plan and execute market communication programs to disseminate the company’s brand propositions and unique selling propositions (USP) for effective differentiation.  Build and manage a network of distributors for the prestigious Dar Al Oud brand of oils across the GCC countries supporting achievement of predefined business targets.  Generate leads from prospective customers and follow up with competitive proposals to convert a large proportion of leads to business deals.  Conduct market research to identify untapped markets and potential for value-added services to improve reach and penetration and vertical integration of the value chain.  Lead marketing campaigns including participation in marketing events, trade shows and exhibitions across the GCC region.  Develop, foster and sustain productive relations with key accounts, customers and distributors facilitating sustainable and productive business growth. Show less

Sales Executive

• Jan 2012 - Dec 2013

Treedom (Thailand) is recognized as one of South East Asia’s leading plantation management and feed-stock supply companies, with the plantations solely populated by Agarwood species, the source of Oud oil Key Responsibilities: Coordinated the marketing of the company’s range of Oud oils to wholesale customers and distributors across the globe as per predefined business plans.  Collaborated with various key internal departments providing strategic inputs for developing business and marketing plans.  Managed and maintained an up to date comprehensive database of international distributors including potential of various markets.  Supported planning and execution of marketing events and participation in trade fairs and exhibitions in various geographies. Show less

International Buyer

• Apr 2010 - Dec 2011

Key Responsibilities:  Managed the procurement of large lots of out-of-season stocks of garments in Tunisia for meeting requirements of discount/bargain chain in France.  Dealt with all activities in the procurement cycle - sample validation, negotiation and order booking, expediting, documentation, transport booking and dispatch and payment processing.  Determined target prices for each lot based on cost analysis with detailed break-down into elements and profit margin objective of the company.  Conducted strategic negotiations with retailers in France, developing proposals and offers and closing business deals.  Built and sustained productive relations with key vendors, suppliers and service providers facilitating finalization of cost effective win-win deals.  Closely monitored all stages of the supply chain ensuring smooth and flawless flow of merchandise and information for achievement of outstanding business results. Show less

Customer Support

• Mar 2007 - May 2008

Attracting potential customers by addressing all product and service inquiries, concerns and correspondences.  Performing consultative selling and clients’ needs assessments for all products and services.  Establishing customer accounts by recording account information.  Maintaining and updating customer records with the utmost discretion and confidentiality.  Resolving product or service challenges by performing a myriad of strategies: clarifying the customer's complaint, determining the cause of the problem; selecting and explaining the appropriate solution to resolve the issue; expediting correction or adjustment; following up to ensure resolution.  Recommending potential products or services to upper-management by aggregating customer information and analysing customer needs. Show less