Experience

Crisis Center Inc

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of 988 Operations

  • Apr 2022 - Present

  Established 988 Program at CCI serving 30 counties in central Alabama; independently screened, interviewed, hired, and trained all 988 staff; supervise approximately 20 call specialists; developed training curriculum for 988 staff.

• Crisis and Suicide Line Program Coordinator

  • Sep 2018 - Jun 2022

  Provided day-to-day program leadership of 24/7/365 Crisis and Suicide Line Program including National Suicide Prevention Lifeline; Ensured that program services are continuous with no breaks in service; supervised over 100 volunteers, 6 full time and approximately 8 part-time Shift Managers.

• 211 After-Hours Coordinator

  • Sep 2018 - Jun 2022

  Managed United Way 211 information and referral service between 4:30pm and 7:30am daily, including weekends and holidays; supervised team of 4 part-time 211 Call Specialists

• Suicide Prevention Education Coordinator

  • Jan 2017 - Aug 2018

  Provided outreach to middle schools and high schools in central Alabama to educate students on warning signs of suicide and how to intervene empathetically and responsibly for peers at risk for suicide.

• Prison Rape Elimination Act Hotline Advocate

  • Apr 2016 - Jan 2017

  Provided advocacy to incarcerated survivors of sexual assault by connecting them with resources and discussing sexual assault reporting options with callers.

• Rape Response Education Specialist

  • Sep 2016 - Dec 2016

  Conducted educational outreach on power-based personal violence with a focus on anti-bullying and bystander intervention with K-5th graders across Jefferson County.

• Crisis Hotline Shift Manager

  • Jul 2016 - Dec 2016

  Answered calls on 4 different fast-paced helplines from adults and youth experiencing suicidal and sexual assault-related crisis; kept detailed documentation for each call.


SafeHouse of Shelby County, Inc.
• United States
• Individual and Family Services
• 1 - 100 Employee
• Residential Services Advocate

  • Aug 2016 - Sep 2016

Mountain Brook Baptist Church Early Learning Center
• Early Childhood Educator

  • Sep 2015 - Aug 2016


Yale Divinity School

• United States
• Higher Education
• 100 - 200 Employee

• Yale Divinity School Women's Center Co-Coordinator

  • Aug 2014 - May 2015

  Provided leadership for YDS Women’s Center serving 175 female-identifying divinity school students. Provided leadership for YDS Women’s Center serving 175 female-identifying divinity school students.


Regions Financial Corporation
• Full Time Teller

  • 2012 - 2013