Emily Hall

IT Service Desk Student Worker at Texas A&M University-Corpus Christi
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Contact Information
us****@****om
(386) 825-5501
Location
Corpus Christi, Texas, United States, US
Languages
  • Chinese Elementary proficiency

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Bio

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Credentials

  • Migrating between Windows and Mac Computers
    LinkedIn
    Jul, 2022
    - Oct, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Phone-Based Customer Service
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • macOS Quick Tips
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Electric Pallet Jack (Class 3)
    stlb™
    Jan, 2022
    - Oct, 2024
  • ServSafe Food Handler
    eFoodHandlers®
    Nov, 2020
    - Oct, 2024

Experience

  • Texas A&M University-Corpus Christi
    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Service Desk Student Worker
      • Jun 2022 - Present

      Troubleshoots technological issues utilizing ServiceNow, Argos, Fischer, Duo Two-Factor Authentication, Beyond Trust Remote Support, Cisco Finesse, Jabber, Microsoft Teams, and Excel. Edits and writes knowledge articles for self-service and Service Desk employees' use. Troubleshoots technological issues utilizing ServiceNow, Argos, Fischer, Duo Two-Factor Authentication, Beyond Trust Remote Support, Cisco Finesse, Jabber, Microsoft Teams, and Excel. Edits and writes knowledge articles for self-service and Service Desk employees' use.

  • stlb™
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Sewing Machine Operator
      • Dec 2020 - Jun 2022

  • Rhino Staging & Event Solutions
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Stagehand
      • Jun 2018 - Nov 2018

      Built stages at CenturyLink Field, etc. Built stages at CenturyLink Field, etc.

  • Sizzle&Crunch Vietnamese Grill
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Kitchen Worker
      • Mar 2017 - May 2018

      Managed employees. Managed employees.

  • Carrabba's Italian Grill
    • United States
    • Restaurants
    • 700 & Above Employee
    • Waitress
      • Apr 2016 - Dec 2016

      Promoted to caterer for corporate meetings, events, etc. Promoted to caterer for corporate meetings, events, etc.

Education

  • Texas A&M University-Corpus Christi
    B.S. in Chemistry, Biochemistry
    2022 - 2025
  • Stark College & Seminary
    Certificate in Ministry, Ministry
    2021 - 2021

Community

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