Experience

Restaurant Zone Recruiting

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Hospitality Talent Advisor

  • Nov 2022 - Present

  #1 Hospitality Recruitment Agency | RestaurantZone provides the best service, consistency, and expertise in the restaurant & hospitality space. Whether it's hiring talent or landing that exciting new job, there's a way forward and we're going to tackle it together! #1 Hospitality Recruitment Agency | RestaurantZone provides the best service, consistency, and expertise in the restaurant & hospitality space. Whether it's hiring talent or landing that exciting new job, there's a way forward and we're going to tackle it together!



Coastal Hospitality Associates

• United States
• Hospitality
• 1 - 100 Employee

• Corporate Project Manager

  • Feb 2021 - Sep 2022

  • Assisted the Senior Vice President of Operations in critical areas of project accounting, construction, renovation, and property management.• Implemented operation project timelines and developed and delivered progress reports for executive team members.• Developed annual budgets for company assets and tracked budgets for renovations and new constructions.• Managed and processed project invoices for accounts payable and receivable, reconciling discrepancies with vendors and suppliers.• Sourced, tracked, and managed the installation of FF&E, small wares, and brand technology.• Coordinated with contractor teams and property staff to set model rooms for new builds and renovated properties and trained hotel staff on the placement of in-room products as required by the hotel brands.• Developed a warehouse inventory program, initiating and maintaining warehouse organization with a focus on inventory par stock levels of FF&E supplies.• Restructured warehouse standard operating procedures to improve loss prevention at all levels of the company supply chain.

• Executive Assistant to the Senior Vice President of Operations

  • May 2018 - Feb 2021

  • Managed and prioritized the Executive Committee's schedules, travel agendas, trip arrangements, and expense reports.• Provided assistance to ongoing projects in operations, human resources, accounting, marketing, property development, and community partnerships.• Designed presentation, event, and print materials and promotional merchandise vital to the corporate brand, individual assets, and company goals.• Planned and executed corporate milestone celebrations, project events, professional development meetings, and management conferences.• Oversaw daily operations of the corporate office and supported management teams at 8 hotels, 6 restaurants, and 2 warehouses.• Acted as a liaison between the company, hotel guests, local businesses, and the Virginia Beach community.• Processed, accurately verified, coded, and posted invoices and payments for multiple hotel properties.• Balanced end-of-month payments, accruals, and reversals to assist in month-end closing.



Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • Mar 2015 - May 2018

  • Oversaw daily operations of the hotel front office with proactive supervision of the front desk and housekeeping departments to cultivate a company-wide commitment to customer satisfaction. • Managed and created content for social media platforms including social media marketing campaigns.• Responsible for preventing, managing, and resolving guest complaints or issues. • Followed up with guests and top clients to increase property loyalty. • Built and maintained strong relationships with hotel business partners, vendors, and community services. • Completed operational reports, processed client bills and payments, and created a comprehensive reporting system for documentation of front office purchases, schedules, and tracking logs. • Performed night audit, adjusted rates and inventory, and processed advanced purchases and third party reservations. • Recruited, onboarded and trained personnel to ensure brand standards were met and company policies were upheld across all shifts and departments. • Led ongoing coaching to develop and enhance the skills of front office employees and reduce turnover.



Various Companies

• Book and Periodical Publishing
• 1 - 100 Employee

• Previous Work History

  • 2012 - 2014

  • Guest Services Representative - Hilton Garden Inn Charlotte Airport, Charlotte, NC - 07/2014-12/2014• Office Administrator/Registrar - The Management Office, Charlotte, NC - 01/2013-03/2014• Store Manager - Flora Ottimer Children's Boutique, Blowing Rock, NC - 06/2011-01/2012• Asst. to the Dir. of Hospitality & Tourism Management - ASU, Boone, NC - 01/2012-12/2013 • Guest Services Representative - Hilton Garden Inn Charlotte Airport, Charlotte, NC - 07/2014-12/2014• Office Administrator/Registrar - The Management Office, Charlotte, NC - 01/2013-03/2014• Store Manager - Flora Ottimer Children's Boutique, Blowing Rock, NC - 06/2011-01/2012• Asst. to the Dir. of Hospitality & Tourism Management - ASU, Boone, NC - 01/2012-12/2013