Experience

Metricell

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Project Manager

  • Jun 2020 - Present



The Bridge Inn Shoreham

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Shift Supervisor

  • Oct 2019 - May 2020

  Whilst completing my final year of university, I worked as a part-time supervisor. My responsibilities involved:Managing a small team, ensuring everyone understood their duties for each shift and training newer members of staff.Providing excellent customer service to customers and gaining as much feedback as possible to improve the team and customer experience.Opening and closing the pub, making sure that there is enough cash in the tills, keeping specials boards up to date and ensuring stock is rotated.



Enterprise Rent-A-Car

• United States
• Real Estate

• Management Trainee Intern

  • Jul 2018 - Sep 2019

  During my placement at Enterprise Rent-a-Car, I learnt a huge amount about providing excellent customer service, business development and sales. Throughout the role my confidence flourished, I successfully communicated with customers both via the phone and face-to-face. I took on the role of ‘Growth Champion’ at the Worthing branch where I helped new businesses set up accounts, whilst building and maintaining account relationships. I also took part in local events supported by Enterprise Rent-a-Car, such as the U1 Day of Caring – Brighton Beach Clean and Brighton Pride where I participated in the parade.

• Saturday Supervisor, Bar Staff and Waitress

  • Jun 2017 - Jun 2018

  To gain additional knowledge in the hospitality industry, whilst wanting to take on more responsibility – I took on the role of Saturday Supervisor. I motivated a small team, ensuring daily tasks were carried out efficiently. During this time, I took charge of The Bridge Inn’s social media platforms, ensuring that customers were updated on upcoming events, menu changes and important announcements.

• Waitress and Bar Staff

  • Apr 2015 - Jun 2017

  Desperate to support my team, I asked to be trained up in the restaurant and on the bar. I developed my customer service skills further and grew my confidence when working in a team.

• Runner

  • Apr 2013 - Apr 2015

  As my first part-time position, I was responsible for ‘running’ food from the kitchen to customers, clearing tables, collecting glasses and plates from the busy riverside garden.