Mily Mallard

Donor Relations & Communications Coordinator at Animal Rescue League of Boston
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Location
US
Languages
  • English Native or bilingual proficiency

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Credentials

  • Registered Instructor
    PATH International
    Apr, 2015
    - Sep, 2024
  • CPR & First Aid
    American Red Cross
    Jan, 2015
    - Sep, 2024
  • Cat and Dog First Aid & CPR
    American Red Cross

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Donor Relations & Communications Coordinator
      • Mar 2022 - Present

    • Development Assistant
      • Sep 2021 - Mar 2022

    • United States
    • Non-profit Organization Management
    • Executive Director
      • Jan 2020 - Sep 2021

      BnR's Rock n' Rescue is the non-profit arm of Bark n' Roll Canine Care, located in North Reading, MA. Rock n' Rescue is a volunteer based rescue committed to the mission to "rescue all the dogs", regardless of age, breed, or other factors - Rock n' Rescue works to make sure every dog can find a match in a loving home. RESPONSIBILITIES • Management of rescue board of directors and volunteer staff • Singlehandedly managed rescue social media platforms • Coordinated rescue and travel of dogs in Puerto Rico and Thailand to the United States. Complying with all CDC, local, and state regulations. • Researched and maintained grants • Independently managed fundraising promotion and management • Processed adoptions starting from the interview process all the way through adoption

    • Professional Training and Coaching
    • Client Care Coordinator & Brand Manager
      • Jan 2020 - Sep 2021

      Bark n’ Roll specializes in providing in-home and on-site canine care services that cater to the individual needs of their clients and their four-legged family members. Bark n' Roll believes, through positive training and learning to communicate with your dog, you can build a lifelong bond. Their commitment to strengthening and expanding the relationship between dog parent and dog lends itself to the greater mission: ensuring that every dog has a loving home and most importantly the RIGHT home for life. RESPONSIBILITIES • Created and managed dog walking, daycare, and boarding schedules • Maintained 100% 24-hour response rate to over 1,200 clients via phone and email • Conducted independent management of retail department by maintaining vendor contacts and relationships, promotion of product, creation of sales and events, etc. • Singlehandedly managed all social media platforms through content creation, ad management, and client engagement

    • United States
    • Retail
    • 200 - 300 Employee
    • Office Coordinator
      • Aug 2018 - Dec 2019

      • Provided day to day support for the corporate office• Maintained office supply and inventory• Supported the leadership team on an administrative support basis• Assisted with human resource related tasks including, candidate sourcing, and onboarding ofnew employees• Developed and managed corporate events for a staff of 150 employees• Coordinated the corporate safety committee through topic preparation, meeting minute andinsurance communication

    • Customer Service Representative
      • Jun 2018 - Aug 2018

      • Ensured client satisfaction by resolving issues and concerns by phone and email support• Provided billing solutions• Created a sympathy card program for customers who have lost a horse

    • Product Advisor
      • Apr 2016 - Jun 2018

      • Maintained a thorough and updated knowledge of products• Fit customers to appropriate products for horse and rider• Managed the store’s Facebook page and posts

    • United States
    • 1 - 100 Employee
    • Marketing Intern
      • Apr 2017 - Aug 2018

      Belle & Bow Equestrian is a children's equestrian apparel and accessories brand based out of Dover, MA. Bows and apparel are made to bring out the fun in its customers. From custom bows to mix and match outfits. The Belle & Bow line is made for in and out of the show ring. RESPONSIBILITIES • Produced product photography • Assisted management of company social media • Assisted with web design • Managed and tracked company inventory Belle & Bow Equestrian is a children's equestrian apparel and accessories brand based out of Dover, MA. Bows and apparel are made to bring out the fun in its customers. From custom bows to mix and match outfits. The Belle & Bow line is made for in and out of the show ring. RESPONSIBILITIES • Produced product photography • Assisted management of company social media • Assisted with web design • Managed and tracked company inventory

    • United States
    • Events Services
    • Intern and Creative Services Manager
      • May 2015 - Nov 2017

      On The Bit Events, LLC is New England's premier equine event management service! Dedicated to bringing you the highest quality horse show experience possible. On The Bit Events specializes in dressage, eventing and jumper shows. RESPONSIBILITIES • Maintained competitor entry database • Managed dressage, jumper, eventing, and schooling shows • Created and promoted ads, designed and developed show programs, banners, and promotional material for contracted events • Achieved proficiency in use of horse show management software such as Fox Village Dressage, Equestrian Entries, and Xentrys.

    • United States
    • Wellness and Fitness Services
    • Assistant to the Manager
      • May 2009 - Nov 2016

      Patch Wood Farm is a family owned barn located in Sandown, NH. In addition to its horseback riding program, the farm is also home to a robust dog breeding program, 4H club, and animal rescue. RESPONSIBILITIES • Instructed beginner English horseback riding lessons • Supported the general manager and farm owner with daily business operations • Directed and managed volunteer and employee scheduling • Gained an enhanced knowledge of rescue and rehabilitation of equines • Kept veterinary records for all equines and canines, including maintaining vaccination schedules • Assisted with canine breeding program by assisting with whelping and puppy care

    • United States
    • Higher Education
    • 700 & Above Employee
    • Live In Barn Staff
      • May 2015 - Nov 2015

      The UNH Equine program is a thriving 50+ horse facility located in Durham NH. The facility is home to approximately 30 horses belonging to the University's Equine Program and 20+ additional boarding horses belonging to students and faculty. RESPONSIBILITIES • Independently administered supplements, feed, and medications to all horses • Provided 24/7 on call assistance in case of emergency • Monitored horses for signs of injury or illness The UNH Equine program is a thriving 50+ horse facility located in Durham NH. The facility is home to approximately 30 horses belonging to the University's Equine Program and 20+ additional boarding horses belonging to students and faculty. RESPONSIBILITIES • Independently administered supplements, feed, and medications to all horses • Provided 24/7 on call assistance in case of emergency • Monitored horses for signs of injury or illness

    • Animal Care Technician
      • May 2013 - Sep 2013

      Best Friends Pet Care is a full service Pet Care Facility located in Tyngsboro, MA offering daycare, boarding, and grooming. RESPONSIBILITIES • Created dog playgroups according to behavior, temperament, size, and demeanor of animals • Administered medications as needed • Laundry and housekeeping duties • Provided direct care for dogs, cats, and small mammals Best Friends Pet Care is a full service Pet Care Facility located in Tyngsboro, MA offering daycare, boarding, and grooming. RESPONSIBILITIES • Created dog playgroups according to behavior, temperament, size, and demeanor of animals • Administered medications as needed • Laundry and housekeeping duties • Provided direct care for dogs, cats, and small mammals

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Kennel Technician
      • Sep 2011 - Nov 2012

      Wignall Animal Hospital is a full service, small animal practice in Dracut, Massachusetts. In addition to state of the art medical services, Wignall offers daycare and boarding services for dogs and cats. RESPONSIBILITIES • Created dog playgroups according to behavior, temperament, size, and demeanor of animals • Administered medications as needed • Laundry and housekeeping duties • Monitored animals for signs of illness, injury and behavior concerns Wignall Animal Hospital is a full service, small animal practice in Dracut, Massachusetts. In addition to state of the art medical services, Wignall offers daycare and boarding services for dogs and cats. RESPONSIBILITIES • Created dog playgroups according to behavior, temperament, size, and demeanor of animals • Administered medications as needed • Laundry and housekeeping duties • Monitored animals for signs of illness, injury and behavior concerns

Education

  • University of New Hampshire
    Bachelor's degree, Equestrian/Equine Studies
    2013 - 2018
  • Pelham High School
    2009 - 2013

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