Experience

Product Hunt

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Chief Operating Officer

  • Nov 2021 - Present

  Remote/Global

• Vice President Operations

  • Feb 2021 - Jan 2022

  London / Remote / Global - Managed all business operations for a US-registered, international business including HR, legal, payroll, benefits, (international and whole of US), accounting/finance/tax, teams, and obligations - Led multi-million dollar sales/BD team to successfully hit monthly and quarterly growth targets - Acted as strategic partner to the CEO for company vision, targets, OKRs - Mentored community, brand, and content (social and editorial) teams to successfully hit social and editorial growth… Show more - Managed all business operations for a US-registered, international business including HR, legal, payroll, benefits, (international and whole of US), accounting/finance/tax, teams, and obligations - Led multi-million dollar sales/BD team to successfully hit monthly and quarterly growth targets - Acted as strategic partner to the CEO for company vision, targets, OKRs - Mentored community, brand, and content (social and editorial) teams to successfully hit social and editorial growth targets while maintaining brand voice across campaigns - Managed support team with industry leading response times and happiness ratings

• Acting General Manager

  • Oct 2020 - Feb 2021

  London / Remote / Global Led the entire company through a transitionary period between the founding CEO moving out of the business and new CEO coming on board

• Head Of Operations

  • Jul 2018 - Oct 2020

  London / Remote / Global - Managed global teams spanning Sales/BD, Social Media, Community, Editorial, and Support - Served as both a high performing IC & senior team manager of a fully distributed global company - Presented and ran weekly company all-hands and bi-annual company retreats for full team - Edited company newsletter to hundreds of thousands of daily subscribers

• Head Of Business Development

  • May 2018 - Jul 2018

  London / Remote / Global - Launched and managed all revenue initiatives from scratch - Ran all sales and account management for advertising clients including first millions dollars in sales

• Community and Marketing Manager

  • Jun 2015 - Apr 2018

  London / San Francisco - Ran growth partnerships successfully increasing newsletter subscribers and social followers by hundreds of thousands - Drafted community support playbook for the international community support team to industry beating response times and happiness levels (+90%) - Supported hundreds of founders and makers with their product launches - Coordinated hundreds of live chats (AMAs) with tech industry leaders including Jack Dorsey, Mike Shinoda, Arlan Hamilton, Jessica Livingston, Brian… Show more - Ran growth partnerships successfully increasing newsletter subscribers and social followers by hundreds of thousands - Drafted community support playbook for the international community support team to industry beating response times and happiness levels (+90%) - Supported hundreds of founders and makers with their product launches - Coordinated hundreds of live chats (AMAs) with tech industry leaders including Jack Dorsey, Mike Shinoda, Arlan Hamilton, Jessica Livingston, Brian Armstrong, Jesse Williams, Stacey Brown-Philpot and so many more.



First Utility

• United Kingdom
• Utilities
• 100 - 200 Employee

• PR Executive

  • Apr 2015 - Jun 2015

  Press office duties



WeGoDo

• United States
• Technology, Information and Internet

• GoDo Guru (Communications and Marketing Executive)

  • Feb 2014 - Mar 2015

  London, United Kingdom • Wrote and implemented company PR strategy achieving national and vertical media coverage for app without budget • Provided community management responsibilities within app to engage users and provide stimulating content • Press office responsibilities • Event management



Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• International PR Coordinator

  • Apr 2012 - Feb 2014

  London, United Kingdom • Provided PR counsel to 46 international markets and coordinate the global PR strategy • Provided support for creative PR campaigns including an in-house reality show for national TV broadcast and other celebrity led media campaigns for print and online coverage • Researched, wrote and filmed case studies for marketing and media use securing B2B and B2C coverage • Project managed the main philanthropic program for the company raising £100,000 for charity through online marketing… Show more • Provided PR counsel to 46 international markets and coordinate the global PR strategy • Provided support for creative PR campaigns including an in-house reality show for national TV broadcast and other celebrity led media campaigns for print and online coverage • Researched, wrote and filmed case studies for marketing and media use securing B2B and B2C coverage • Project managed the main philanthropic program for the company raising £100,000 for charity through online marketing campaigns

• Partner Manager

  • Jul 2011 - Apr 2012

  London, United Kingdom • Managed the operational experience of London based partners (merchants) with their marketing campaigns • Secured new deals and repeat features with revenue driving attributes and price points through excellent relationship management • Provided on-going consultancy support to SME’s



Euromoney Institutional Investor

• United Kingdom
• Information Services
• 400 - 500 Employee

• PA to Director, & Office Manager

  • Jul 2010 - Jun 2011

  London, United Kingdom • Responsible for all daily correspondence, diary management, and international travel planning for MD • Drove all office management procedures and coordinate team building events • Provided administrative and logistical support onsite at international events • Researched data for new social media site for air finance professionals



Avon and Somerset Police

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Disclosure Research Officer

  • Jan 2010 - Jun 2010

  • Researched incoming Freedom of Information Requests & Data Protection queries • Responsible for the management of sensitive data gaining a good working knowledge of the FOI Act 2000, Data Protection Act 1998 and the Human Rights Act 1998



RK Shipman Ltd

• Graduate Trainee

  • Oct 2008 - Jan 2010

  Exeter, United Kingdom Independent financial planning firm and insurance broker offering a bespoke service to high net worth clients and specialist insurance policies. Secondments completed included compliance office manager and assistant paraplanner.