Experience

Sheraton Vancouver Wall Centre Hotel
• Executive Meeting Specialist

  • Sep 2017 - Present

Hampton Inn and Suites by Hilton Downtown Vancouver
• Front Desk Duty Manager

  • Sep 2015 - Sep 2017

Hampton Inn & Suites by Hilton Downtown Vancouver
• Canada
• Hospitality
• 1 - 100 Employee
• Catering Manager & Administrative Assistant

  • Nov 2016 - Aug 2017


Best Western Plus Downtown Vancouver

• Front Desk Duty Manager

  • Jun 2015 - Sep 2015

   Monitor room availability and manage the closing and opening for sale  Oversee the front desk operations and make sure all the tasks are properly completed  Response immediately to hotel emergency situations  Conduct performance evaluations with front desk staff  Coordinate activities with other hotel departments  Resolve guest complains and increase the level of guest satisfaction  Create TripAdvisor responses

• Front Desk Agent

  • Aug 2013 - Jun 2015

   Maintain an inventory of vacancies, reservations and room assignments  Communicate with customers and solved problems  Handle cash and inner control records  Offer referral for services and handle requests for information



Global Bridge Consulting Corporation

• Manager Assistant

  • Jan 2012 - Oct 2012

  Researched and wrote reports on a wide range of topics Managed deadline efficiently and performed effectively under pressure Represented the company for business meetings and contract negotiation Planed and organized successfully the special event for celebrating the Canada day, which was a 50 person party. Researched and wrote reports on a wide range of topics Managed deadline efficiently and performed effectively under pressure Represented the company for business meetings and contract negotiation Planed and organized successfully the special event for celebrating the Canada day, which was a 50 person party.



Jining Sanyang Technology Ltd

• HR Assistant

  • Jun 2009 - Jun 2010

  Organized daily meetings Completed market researched and summarized it for the director Organized daily meetings Completed market researched and summarized it for the director