Emily Yam
Operations Manager at Yoga Tree Studios- Claim this Profile
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Bio
Experience
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Yoga Tree Studios
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Canada
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Health, Wellness & Fitness
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1 - 100 Employee
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Operations Manager
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Jul 2018 - Present
- Improved operation processes to automate and streamline tasks- Launched new service offerings to meet market demands- Cultivated a strong leadership team aligned with company values and goals- Identified opportunities to improve upon in order to experience further growth in sales
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Junior Analyst
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Oct 2017 - Jul 2018
- Audited day to day sales records to be in compliance with transaction data- Coached front end staff on proper record processes- Recommended improvements to processes to mitigate errors in records- Processed payroll for employees and subcontractors
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Future Shop
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Canada
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Mobile Sales Representative
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Oct 2009 - Mar 2015
- Increased contract sales of mobile phone agreements and protection plans - Mentored sales staff on customer service and sales techniques - Consulted clients on solutions to each unique circumstances - - Increased contract sales of mobile phone agreements and protection plans - Mentored sales staff on customer service and sales techniques - Consulted clients on solutions to each unique circumstances -
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Education
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Seneca College
Accounting and Finance -
University of Toronto
Communication and Media Studies