Emily Wilding

Assistant Practice Manager at Optimal Health Group
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Contact Information
us****@****om
(386) 825-5501
Location
Botley, England, United Kingdom, UK

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5.0

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/ Based on 2 ratings
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Kayleigh Vidler

helpful and friendly, great customer service and very professional

Ewa Bellman

I had a pleasure working with Emily in my last role. She is a fantastic collaborator & communicator. She embraced learning new accounting system. She has expanded her practical accounting knowledge during our time together. She is openminded, keen on learning new methods of various business process & better business solutions. She strives for work efficiency. Emily has elegant manner of communicating with external clients & with colleagues within the business. She handles challenging clients with respect & understanding. She is a great asset to a business.

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Experience

    • United Kingdom
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Assistant Practice Manager
      • Oct 2022 - Present

      -Supervise and provide staff training for the bookings and admin teams, ensuring efficient operations and exceptional customer service.- Handle purchase and sales ledger tasks and manage interactions with external clients.- Manage the Dispensary, including daily customer orders and stock levels.- Coordinate with suppliers, raising quotes, issuing invoices for patient's supplements orders and specialised treatment plans and ensure timely allocation and dispatch or patient orders.-Reconcile patient accounts and ensure payments for treatment plans and outstanding invoices are up-to-date.- Establish and maintain supplier relationships for all supplements used in the business. Show less

    • Dispensary Manager
      • Jan 2022 - Oct 2022

      - Managed Room rentals for external clinicians, issuing invoices and coordinating arrangements.- Assisted the Finance Manager with accounts tasks and admin duties including payment reconciliation.- Performed Personal Assistant duties to the Clinical Director and senior Clinicians, handling diaries, scheduling meetings, setting up online consultations.- Managed prescriptions and payment for supplements.- Liaised with supplement suppliers and maintained effective communication.- Developed preparation guide notes for clients to enhance customer service.- Trained new starters, including receptionists and admin team members upon joing the team. Show less

    • Clinic Reception
      • Nov 2018 - Oct 2022

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Reception Supervisor
      • Dec 2017 - Nov 2018
    • United Kingdom
    • Hospitality
    • 300 - 400 Employee
    • Reception Supervisor
      • Feb 2017 - Dec 2017

    • Hotel Receptionist
      • Dec 2014 - Feb 2017

      Checking guests into there rooms, Dealing with complaints, banking money and reservations

    • Pastry Chef
      • Sep 2012 - Dec 2014

      Making desserts and all types of cakes

Education

  • Eastleigh College
    Bachelor of Technology (BTech), Restaurant, Culinary, and Catering Management/Manager

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