Operations Coordinator & Customer Service

• Mar 2022 - Present

Administrative Manager + Executive Assistant

• Sep 2021 - Mar 2022

Provide quality and timely administrative support to the Executive Director, obtaining statistical information and research, liaising with government bodies, others CLC's and universities, organising meetings, prepare agendas and minutes of various internal and external meetings. Filing, typing reports and other documentation, provide information and advice as requested, and general organisational and administrative support. IT Administration, maintain/update Legal Practice database, and obtain statistical information from Telephone Information Service and Legal Practice database for reporting. Take Minutes at COM and staff meetings and organise COM meetings and AGM. Supervise Administrative support staff, and Telephone Information Service work including supervision of interns and law students. Show less

Administration Coordinator

• Aug 2018 - Sep 2021

Administration for a 97 bed facility. Handling all rostering within RITEQ, staff hiring and training, resident admissions and discharges, including contract signing and Medicare (PRODA). Managing the Receptionist and working closely with the Residence Manager. Currently participating in the rollout of a new rostering software for the company; Optima (Allocate)Worked with the team through a brief covid outbreak, as well as the ongoing lockdowns in 2020 working closely with DHHS and the executive team. Coordinated asymptomatic testing of staff on a regular basis and coordinator the Covid vaccine administration at the facility. Show less

Receptionist

• Jun 2018 - Aug 2018

Receptionist for 178 bed home. Handling all visitation, admission and discharges, office management and communication between various departments.

Sales, Reception, and Administration

• Dec 2014 - May 2018

Audit entry, reception and office administration duties. Sales processing with Attaché software for warehouse dispatch of Vilene and Vlieseline products, payment invoice entry, processing and receipt for customers and shipments. Product testing and and sampling per customer requests in accordance with company procedures and standards.

Writer and Editor

• Jan 2012 - Nov 2014

Writing and editing articles, advertisements and advertorials for national publication.

Designer, Editor and Formatter

• Jan 2013 - Dec 2013

INfusion 48 - Lead Cover Designer INfusion 49 - Editor, Final Proof-Reader and Formatter INfusion 48 - Lead Cover Designer INfusion 49 - Editor, Final Proof-Reader and Formatter

Advertorial Writer and Copy Editor - Internship

• Mar 2013 - May 2013

Poolside Showcase No.20 (9 Articles) - Writer/Editor Choosing a School for your Child NSW 2014 - Editor Poolside Showcase No.20 (9 Articles) - Writer/Editor Choosing a School for your Child NSW 2014 - Editor

Library Assistant - Internship

• Jun 2009 - Sep 2009

Customer service and administrations. Participated in community out-reach programs including children's story-time, retirement home in-house library delivery, and home delivery. Covered and repaired damaged books, regularly created displays and decorations for library promotions and events. Trained in the dewy decimal system. Customer service and administrations. Participated in community out-reach programs including children's story-time, retirement home in-house library delivery, and home delivery. Covered and repaired damaged books, regularly created displays and decorations for library promotions and events. Trained in the dewy decimal system.