Experience

atg Evoqua

• United Kingdom
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Service Specialist

  • Feb 2017 - Present



Amcor

• Switzerland
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Customer Service Executive

  • Jan 2008 - Jan 2017

  • Manage customer requirements from receipt of order through to delivery including any aftercare. I have looked after key accounts such as Coca-Cola, KP Snacks and Tangerine Confectionery. • Handle any general customer related queries within the Amcor business. • Key interface between internal departments such as planning, procurement and design. • Producing key reports for customers, internal managers and external sales executives. • Attend and deliver internal and external meetings and conference calls. • Regular use of SAP, Microsoft Word, Excel and Lotus Notes. Show less



Rural Payments Agency

• Government Administration
• 400 - 500 Employee

• Administrative Officer

  • Oct 2000 - Dec 2007

  • Contacting clients by telephone, email and post for information to update records. • Handling enquiries from the public by telephone and email. • Volunteered and worked at Carlisle for 9 months on the Foot and Mouth outbreak in 2001 within the finance department preparing invoices for payment. • Dealing with complaints in the Customer Services department. • Processing claims for the Single Payment Scheme. • Contacting clients by telephone, email and post for information to update records. • Handling enquiries from the public by telephone and email. • Volunteered and worked at Carlisle for 9 months on the Foot and Mouth outbreak in 2001 within the finance department preparing invoices for payment. • Dealing with complaints in the Customer Services department. • Processing claims for the Single Payment Scheme.



PAISLEYS SOLICITORS LIMITED

• United Kingdom
• Law Practice

• Legal Secretary

  • Oct 1997 - Oct 2000

  • Audio typing letters and legal documents for solicitors within the conveyancing and litigation departments. • Using a diary management system and making appointments. • Preparing court forms and statements. • Dealing with enquiries from clients via telephone, fax and letter. • Photocopying including preparation of large files, faxing, filing. • Covering reception during staff holidays. • Audio typing letters and legal documents for solicitors within the conveyancing and litigation departments. • Using a diary management system and making appointments. • Preparing court forms and statements. • Dealing with enquiries from clients via telephone, fax and letter. • Photocopying including preparation of large files, faxing, filing. • Covering reception during staff holidays.