Emily W.
Customer Success Coordinator at Hatch- Claim this Profile
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Bio
Zhong Han Chua
I've had the pleasure of coaching Emily, during her tenure as the Branch Manager of AIESEC in Sydney. During my time working with her, she has shown incredible ability in communicating her ideas and perspectives. She is able to paint a clear picture of the state of her team to me in each coaching touchpoint, which allows me to understand the situation clearly and provide the best recommendations possible. Furthermore, as a Branch Manager during the COVID-19 pandemic, she has proven to be highly adaptable in a rapidly changing environment. The pandemic has introduced unprecedented uncertainty and unpredictability during her tenure, however she is able to quickly rally herself and her team to adapt to the changes AIESEC Australia was going through. She is always at the forefront of any new initiatives during this period, ready to understand and adapt her team and branch to achieve the objectives they've set up for themselves at the start of the year. It is for these reasons that I believe Emily to be an invaluable asset for any team she can be part of. I wholeheartedly endorse her for any organization is looking to recruit her.
Zhong Han Chua
I've had the pleasure of coaching Emily, during her tenure as the Branch Manager of AIESEC in Sydney. During my time working with her, she has shown incredible ability in communicating her ideas and perspectives. She is able to paint a clear picture of the state of her team to me in each coaching touchpoint, which allows me to understand the situation clearly and provide the best recommendations possible. Furthermore, as a Branch Manager during the COVID-19 pandemic, she has proven to be highly adaptable in a rapidly changing environment. The pandemic has introduced unprecedented uncertainty and unpredictability during her tenure, however she is able to quickly rally herself and her team to adapt to the changes AIESEC Australia was going through. She is always at the forefront of any new initiatives during this period, ready to understand and adapt her team and branch to achieve the objectives they've set up for themselves at the start of the year. It is for these reasons that I believe Emily to be an invaluable asset for any team she can be part of. I wholeheartedly endorse her for any organization is looking to recruit her.
Zhong Han Chua
I've had the pleasure of coaching Emily, during her tenure as the Branch Manager of AIESEC in Sydney. During my time working with her, she has shown incredible ability in communicating her ideas and perspectives. She is able to paint a clear picture of the state of her team to me in each coaching touchpoint, which allows me to understand the situation clearly and provide the best recommendations possible. Furthermore, as a Branch Manager during the COVID-19 pandemic, she has proven to be highly adaptable in a rapidly changing environment. The pandemic has introduced unprecedented uncertainty and unpredictability during her tenure, however she is able to quickly rally herself and her team to adapt to the changes AIESEC Australia was going through. She is always at the forefront of any new initiatives during this period, ready to understand and adapt her team and branch to achieve the objectives they've set up for themselves at the start of the year. It is for these reasons that I believe Emily to be an invaluable asset for any team she can be part of. I wholeheartedly endorse her for any organization is looking to recruit her.
Zhong Han Chua
I've had the pleasure of coaching Emily, during her tenure as the Branch Manager of AIESEC in Sydney. During my time working with her, she has shown incredible ability in communicating her ideas and perspectives. She is able to paint a clear picture of the state of her team to me in each coaching touchpoint, which allows me to understand the situation clearly and provide the best recommendations possible. Furthermore, as a Branch Manager during the COVID-19 pandemic, she has proven to be highly adaptable in a rapidly changing environment. The pandemic has introduced unprecedented uncertainty and unpredictability during her tenure, however she is able to quickly rally herself and her team to adapt to the changes AIESEC Australia was going through. She is always at the forefront of any new initiatives during this period, ready to understand and adapt her team and branch to achieve the objectives they've set up for themselves at the start of the year. It is for these reasons that I believe Emily to be an invaluable asset for any team she can be part of. I wholeheartedly endorse her for any organization is looking to recruit her.
Credentials
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Certificate 1 in Active Volunteering
The Centre for VolunteeringOct, 2016- Sep, 2024
Experience
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Hatch
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India
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Advertising Services
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1 - 100 Employee
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Customer Success Coordinator
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Jun 2021 - Present
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AIESEC Australia Ltd
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Australia
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Non-profit Organization Management
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1 - 100 Employee
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President (USYD)
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Jan 2020 - Jan 2021
I was responsible for directly leading a team of 4 executives, and indirectly leading 10 team leaders, to facilitate youth leadership development and membership experiences in the University of Sydney, USYD. Key Responsibilities include: - Final responsible for the implementation of strategies relating to marketing, finance, sales, product and talent management-Managing 50 student volunteers virtually through various talent engagement and retention strategies- Delivering weekly strategy, management and soft skill coaching to executives and team leaders- Overseeing the pivot and transition of our organisation to a new business model during the COVID-19- Represented a local branch of a global organisation consisting of 300+ national and 30,000+ international members-Coordinated with the National Director of Organisational Development to ensure the implementation and auditing of general data protection regulation (GDPR)
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Vice President of Outgoing Global Exchange (USYD)
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Jan 2019 - Jan 2020
I was responsible for leading 5 team leaders and indirectly leading 20 student volunteers in promoting and managing 60 international volunteering exchanges for USYD students.Key Responsibilities include: -Overseeing and implementing different sales and marketing strategies to grow our operations by 80%- Delivering weekly sales and up-skilling workshops and coaching sessions to 25 portfolio members and team leaders-Developing long term exchange partnerships with AIESEC branches in Vietnam, Taiwan, Cambodia, and Poland
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Team Leader
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Aug 2018 - Dec 2018
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Recruitment Marketing Manager
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Apr 2018 - Jul 2018
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Customer Experience Manager
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Feb 2018 - Jul 2018
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Self-employed
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Real Estate
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1 - 100 Employee
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Private Tutor
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Feb 2019 - Aug 2020
Tutored Yr 12 students in Modern History and Advanced English Tutored Yr 12 students in Modern History and Advanced English
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Epica Medical Centre
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Australia
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Medical Practices
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Administrative Assistant
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Nov 2017 - Nov 2019
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Education
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2018 - 2022
University of Sydney
Bachelor of Psychology- BPsyc (Hons), Psychology, Industrial Relations & Human Resource Management -
2012 - 2017
Willoughby Girls High School
Higher School Certificate, 98.6 ATAR
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