Program Support Specialist, Education and Student Services

• Aug 2021 - Present

• Assists with MSC Online with an emphasis in data bases and technology support• Assists with academic programs and services including Knowledge Bowl, Spelling Bee and all similar student academic programs and services.• Communicates regularly with a variety of local, regional, state and national members, constituencies, and business partners• Accesses, updates and utilizes program portals, platforms, software and web site in coordinating and delivering programs and services• Assists the Senior Director periodically with other Education Services (grant support, program development)• Provides general assistance to the agency as requested.• Performs other duties as requested, required, and/or assigned.

Freelance Designer

• 2015 - Present

Talent Acquisition Specialist

• Dec 2019 - Mar 2021

• Responsible for employee communications such as creating Monthly Employee Newsletter, mass mailings, updating UltiPro Homepage, mass mailings, benefit materials, events and other personnel materials including presentations. • Make recommendations to new processes and recruiting approaches that will positively impact the department and overall company. • Execute recruiting program including program strategy, job advertisements, attend career fairs and info sessions, conduct college and high school presentations. • Review resumes, conduct phone screens, set up interviews, write various applicant letters and reference checks. • Prepare new employee packets/binders and responsible for updating materials.• Conduct new hire orientation trainings. • Attend company and community events, functions and seminars as it relates to position and company.• Develop and foster relationships with area entities for recruiting and branding. • Proactively target and source candidates using databases, social media, networking and other sources.• Plan and execute recruiting cycles to create a strong candidate pipeline, deliver high quality customer service to supervisor and candidates and fill positions in a timely manner. • Provide company tours to interest groups.

Sales Marketing Coordinator

• Sep 2018 - Dec 2019

- Started the 'Range of Employment' section connecting employers and job seekers. - Active member of the community and started involvement in the Iron Range Job Fair Committee. - Attended Career Fairs and Home Shows promoting the paper and it's sales pipeline. - Created marketing flyers and advertisements. - Started the 'Range of Employment' section connecting employers and job seekers. - Active member of the community and started involvement in the Iron Range Job Fair Committee. - Attended Career Fairs and Home Shows promoting the paper and it's sales pipeline. - Created marketing flyers and advertisements.

Graphics & Visual Designer

• Apr 2016 - Feb 2018

Establish the look and feel for Great Clips University programs and courses through user experience, logo and template design. Link between GCU and Marketing/Brand to ensure consistency. Supports Great Clips Meetings and Events through presentation and graphics review and design. Purpose and establish templates and guidelines for program designs. Maintains licensing and rights for all graphics and assets. Lead iBook/eBook template and graphics designer, widget creator and publisher.

GCU E-Learning Designer

• Jun 2012 - Apr 2016

Primarily responsible for the development and graphic design of online courses and materials for Great Clips University. 1. Develops and finalizes graphic design of instructionally sound elearning courses which address and are in compliance with the skills, knowledge and abilities required to support the Great Clips system.2. Develops and finalizes graphic designs of training materials, salon meeting packets, workshops and other meetings and materials as requested to support the system’s growth.3. Coordinates the acquisition and organization of graphic resources to be used in learning programs and courses.

Franchise Administrative Coordinator

• Jul 2011 - Jun 2012

This position is responsible for the timely and effective coordination of the legal and compliance activities related to franchising including providing disclosure documents to franchisees in accordance with federal and state statutes, processing franchise and related legal agreements, issuing compliance notices, and maintaining legal, compliance, and variance files and databases.1. Coordinates the preparation and delivery of the appropriate disclosure documents, franchise applications, expansion applications and all related documents to franchisees to ensure compliance with federal and state statutes and ensures all activity is recorded and accurate in the database.2. Evaluates internal policies and procedures to determine whether a franchisee is eligible to apply for an additional franchise application, add a partner, or complete any other transaction that a franchisee has requested.3. Maintains all legal and compliance files and databases to ensure current and accurate information is available of all legal transactions affecting a Franchise Agreement and/or salon.

Receptionist

• Sep 2010 - Jun 2011

Responsible for promptly responding to all incoming calls and office visitors, and providing general support to the staff of Great Clips, Inc.1. Greets callers and visitors to Great Clips in person or by telephone to assure continuous, professional and efficient service to franchisees, their staff, customers, home office staff, and field staff.2. Provides administrative, clerical, and general support to various departments and ensures timely and accurate results and efficiency in operations.3. Administers the product and movie ticket sales program for employees so this benefit is available to employees.4. Order flowers for friends and family of the Great Clips community for various reasons such as death, birth congratulatory, etc.5. Schedule carrier service for pickup and delivery of various items to vendors.

Temporary Office Assistant

• Oct 2006 - Aug 2010