Experience

Gilded Balloon

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Head of Operations

  • Oct 2017 - Present

  I comprehensively manage the operations of all Gilded Balloon’s venues during the Edinburgh Festival Fringe. Responsibilities include recruitment and training of casual staff, establishing the IT infrastructure and implementing and enforcing policies and procedures in line with Health & Safety and Licensing legislation. Additionally, I oversee HR processes for the year-round staff teams including recruitment, contracting and overseeing the implementation of HR policies. During the running of the events I direct the customer journey through the venues, bars and events.

• Assistant Venue Manager

  • Jul 2017 - Sep 2017

  Supporting the Venue & Bars Manager in the running of a busy Edinburgh Festival venue in the heart of the city. Managing the Front of House & Bars teams, liaising with artists and production team to ensure the smooth running of the show, maintaining a safe and secure building.



Sydney Film Festival

• Australia
• Movies, Videos, and Sound
• 1 - 100 Employee

• Venue Coordinator

  • Jun 2017 - Jun 2017



Melbourne International Comedy Festival

• Australia
• Entertainment
• 1 - 100 Employee

• Room Supervisor

  • Mar 2017 - Apr 2017



The Garden Of Unearthly Delights

• Adelaide, Australia

• Front of House

  • Feb 2017 - Mar 2017



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Front of House Receptionist

  • Oct 2016 - Jan 2017

  In a temporary role as one of two Front of House Receptionists. In a temporary role as one of two Front of House Receptionists.



Macrobert Arts Centre

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Front of House Manager

  • Jun 2014 - Aug 2016

  Duties: - Health and safety/building security – while on shift I was responsible for the safety and security of all visitors and staff including serving as nominated first aider and reporting and managing maintenance issues; - Staff management - I supervised and assisted a team of ten Front of House ushers during film screenings and live performances across 3 spaces. I also trained new staff members in rules and regulations as required; - Oversaw visitor experience - I welcomed customers and performers to the venue and dealt promptly with issues; - I communicated with and supported Technical & Production staff to ensure the smooth functioning of live performances; - Event coordination – for 6 months I was asked to cover the Event Manager on leave. I served as main point of contact for clients, caterers and staff teams, in the organisation and management of commercial and private events including performances and conferences at the venue. Achievements - I was promoted to the Manager position after working with the organisation for 6 years during holidays from College. - I was asked to step into the role of Event Manager while they were on leave.



Creative Stirling

• United Kingdom
• Retail Art Supplies
• 1 - 100 Employee

• Administrator & Projects Officer

  • Oct 2013 - Aug 2016

  Duties - Project Coordination - I coordinated local events and projects including large scale music events and community workshops – booked venues, managed volunteers, equipment and online and print marketing; - I managed the reception in the multi-business office building in which the organisation is located - distributing mail, receiving visitors, fielding enquiries; - I worked closely with the Creative Director and small team to develop new and existing projects such as cultural mapping and the Made in Stirling shop (a shop for local artists to sell their work) - Prepared, proofread and distributed publicity materials; - Assisted in the curation of the organisation’s online presence - website and social media. Achievements - During my time at Creative Stirling I developed and implemented new effective office systems which included document filing, invoicing and internal communication systems such as calendar, mail systems and customer databases.



Macrobert Arts Centre

• Stirling, Scotland

• Front of House Usher

  • Jun 2008 - Aug 2016



Self Employed

• Scotland

• Freelance Dance Artist

  • Aug 2010 - Sep 2015

  - I designed and delivered dance classes to a variety of groups. I taught children, young people, over 55’s and people with additional support needs through Scottish Dance Theatre and Macrobert Art Centre’s Creative Learning departments. I also supported a Stirling Council project that brought dance to local nursery schools. - I also worked with various artists and dance artists on projects developing photography, film and performance work. - I role required excellent time-keeping skills and efficient management of my own workload, schedule and accounting systems - I communicated with parents, teachers and other members of staff in relation to class delivery



Joesph Upatham School, Sam Phran, Thailand

• Thailand

• English Language Teacher

  • May 2012 - Feb 2013

  Teaching English as a second language at Joesph Upatham School in Thailand for one year, May 2012 - February 2013. Teach classes of 20-25 students, all girls, ages 8-12 all aspects of the English language. Teaching English as a second language at Joesph Upatham School in Thailand for one year, May 2012 - February 2013. Teach classes of 20-25 students, all girls, ages 8-12 all aspects of the English language.



Macrobert Arts Centre

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Community Dance Intern

  • Feb 2012 - Apr 2012

  Three month project assisting Brian Hartley and Laura Smith in delivering a series of creative movement workshops to nursery schools in the Stirling area. Three month project assisting Brian Hartley and Laura Smith in delivering a series of creative movement workshops to nursery schools in the Stirling area.



The Fresh Air Fund

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• General Counsellor

  • Jun 2010 - Aug 2011

  Effectively led, mentored and supervised groups of inner-city children both with and without disabilities. Assumed full responsibility for the children's safety while maintaining complete awareness of their extensive medical conditions and allergies. Effectively led, mentored and supervised groups of inner-city children both with and without disabilities. Assumed full responsibility for the children's safety while maintaining complete awareness of their extensive medical conditions and allergies.



Scottish Dance Theatre

• Creative Learning Department Support Worker

  • Aug 2008 - Jun 2011