Emily Timbrell, Assoc CIPD
Head of Learning and Culture at Nobu Hotel London Portman Square- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Managing Colleague Development
-Nov, 2014- Nov, 2024 -
On Job Training Techniques
-Aug, 2014- Nov, 2024 -
Group Training Techniques
-Dec, 2013- Nov, 2024
Experience
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Nobu Hotel London Portman Square
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United Kingdom
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Hospitality
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1 - 100 Employee
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Head of Learning and Culture
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Apr 2021 - Present
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Claridge's
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United Kingdom
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Hospitality
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200 - 300 Employee
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Learning and Development Manager
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Aug 2019 - Apr 2021
Key Achievements:• Leader of the month winner in 2020 • Implementation of internal LQA (Leading Quality Assurance) audit process to improve overall property score – achieved goal of + 90%• Implementation of LQA audit review, action plan, presentation and follow up format for departments in weekly operations meeting• Creation of bitesize training toolkit for Departmental Trainers to use in line with the guest service ethos and surrounding the purpose and values of guest service• Re-design of the company's leadership programmes • Planning, design and execution of Davies and Brook opening New Joiner Induction and on boarding process for 100 employees• Approved trainer for Highfield Food Safety courses levels 1 and 2• Certified GTC master trainer• Implementation of weekly wellbeing check in for employees during COVID 19 and Furlough. Show less
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Training Manager
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Jan 2018 - Aug 2019
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Royal Garden Hotel
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United Kingdom
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Hospitality
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200 - 300 Employee
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Learning and Development Officer
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Sep 2016 - Dec 2017
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Rotana Hotel Management Corporation PJSC
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United Arab Emirates
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Hospitality
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700 & Above Employee
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Learning and Development Officer
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Jun 2015 - Sep 2016
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Learning and Development Officer Park Rotana and Park Arjaan
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Sep 2013 - Jun 2015
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The Ben Johnson Pub and Restaurant
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Oxford, United Kingdom
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Waitress
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Jan 2012 - Jun 2012
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Marstons Inns and Taverns
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Devon, United Kingdom
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Waitress/ Bartender
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Jun 2007 - Jun 2012
• Waitress and bartender • Chef assistant and kitchen porter • Telephone enquiries • Guest check-in and check-out • Waitress and bartender • Chef assistant and kitchen porter • Telephone enquiries • Guest check-in and check-out
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Education
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The Nutrition Institute
Diploma in Nutrition, Human Nutrition -
CIPD Qualifications
Level 7 Advanced Diploma, Human Resources Development -
Oxford Brookes University
Bachelor's degree, Drama with History Minor -
Wellington School Somerset