Experience

Lavender

• United States
• Mental Health Care
• 1 - 100 Employee

• People and Operations Manager

  • Feb 2023 - Nov 2023

  Black Mountain, North Carolina, United States



simpleshow

• Luxembourg
• E-Learning Providers
• 100 - 200 Employee

• Sales and Marketing Coordinator

  • Jul 2022 - Jan 2023

  - Created Proof-of-Concept videos using the simpleshow videomaker and presented them to clients leading to successfully closed deals - Created highly-involved accurate reporting for sales managers based on historical data - Coordinated internally among departments including handoffs, follow-ups, and reporting in Salesforce - Prepared client proposals, assisted with generating quotes and contracts, and follow-up with clients to obtain purchase orders so accounting may send invoices -… Show more - Created Proof-of-Concept videos using the simpleshow videomaker and presented them to clients leading to successfully closed deals - Created highly-involved accurate reporting for sales managers based on historical data - Coordinated internally among departments including handoffs, follow-ups, and reporting in Salesforce - Prepared client proposals, assisted with generating quotes and contracts, and follow-up with clients to obtain purchase orders so accounting may send invoices - Participated in internal team meetings and training of new team members, including the assisting in the creation of new onboarding workflows - Assisted the sales team in maintaining proper Salesforce hygiene and quality control of data within the CRM, ensuring customer records are up-to-date, including building opportunities and updating client account information - Assisted in the completion of internal marketing emails - Built rapport to work effectively cross-functionally to meet client expectations - Processed paperwork: Statements of Work (SOW), Master Service Agreements (MSA), Purchase Orders (PO), vendor paperwork, Change Orders, and more documents as needed - Supported Sales Managers and Directors by communicating status updates and following up with clients - Provided in-depth note-taking and minutes for department meetings - Planned events, including the budgeting, itineraries, hotel booking, reservations, catering and more as needed - Perform an array of ad-hoc daily tasks, such as data entry, client research, calendar management, and meeting agenda preparation TECHNICAL SKILLS Salesforce | Skype | Salesloft | Zoominfo | Google Workspace | Microsoft 365 | Zoom | Trello | Excel Show less



Aesthete Rising LLC

• Founder

  • Jun 2016 - May 2022

  Black Mountain, North Carolina, United States Founder of a globally successful jewelry brand out of Black Mountain, NC. I entered the world of art and entrepreneurship six years ago and established a company that remained in the top 4% of Shopify stores opened on the same date. Honed elite customer service, digital marketing strategies, project management, interpersonal, critical-thinking, and problem-solving skills. Shopify, brand strategy, and e-commerce obsessive. • Successfully scaled the business from a dining room table to a… Show more Founder of a globally successful jewelry brand out of Black Mountain, NC. I entered the world of art and entrepreneurship six years ago and established a company that remained in the top 4% of Shopify stores opened on the same date. Honed elite customer service, digital marketing strategies, project management, interpersonal, critical-thinking, and problem-solving skills. Shopify, brand strategy, and e-commerce obsessive. • Successfully scaled the business from a dining room table to a studio and became a manager of a full-time employee and two contracted employees along with SOPs to onboard them • Implemented a wholesale strategy that was successfully sold in-person and across digital platforms • Successfully engaged customers with monthly e-mail marketing campaigns, SMS campaigns, and social media campaigns • Completed all daily e-commerce operations, including product management, developing the product catalog, product copy, reports and analytics, customer service and support, and accounting and bookkeeping • Increased average transaction value by 164% within a span of two years • Created a deeply personal shopping experience with a continuous focus on the small details within the customer experience • Devised marketing campaigns that resulted in 24 collections that each sold out within 30 minutes over a two-year period • Implemented a referral and loyalty program for customers • Increased business revenue by 471% in between 2018-2022 TECHNICAL SKILLS Shopify | Microsoft 365 | Constant Contact | Canva | Smile.io l Klaviyo | Calendar Management | MailChimp | Asana | Shipstation | Google Workspace | Zoom | Social Media Marketing | Pinterest | Google Analytics | Shopify App Integrations - Abandoned Carts, Pop-ups, Social Media Integration, Product Review, SEO, and Bulk-Editing Show less



SouthState Bank

• United States
• Banking
• 700 & Above Employee

• Bank Teller

  • Dec 2013 - Apr 2016

  Myrtle Beach, South Carolina, United States Built excellent customer relationships and won two awards in excellence and sales.



Cheryl Perkins, PA

• Personal Assistant

  • Jan 2009 - Oct 2013

  Columbia, South Carolina, United States



WHETSTONE PERKINS & FULDA, LLC

• United States
• Legal Services
• 1 - 100 Employee

• Office Assistant / Runner

  • Jun 2006 - Dec 2009

  Columbia, South Carolina, United States



earthfare

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Grocery Associate

  • Aug 2006 - Apr 2007

  Columbia, South Carolina Metropolitan Area