Emily Suma
Associate Director of Quality Management at PRC- Claim this Profile
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Bio
Experience
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PRC
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Associate Director of Quality Management
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Sep 2021 - Present
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Director of Intake - Residential Services
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Dec 2019 - Sep 2021
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Program Director
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Jul 2019 - Dec 2019
Jo Ruffin Place - Baker Places Responsible for the overall management, clinical and rehabilitation services, staffing, facility, and fiscal operations of Jo Ruffin Place, a 16-bed, co-ed, adult residential treatment program. Manage the flow of clients into and out of the program and advocates for and respond to clients' treatment and rehabilitation needs. Jo Ruffin Place serves clients with co-occurring diagnosis (psychiatric diagnosis, substance abuse, and medical related issues).
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HealthRIGHT 360
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United States
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Medical Practices
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300 - 400 Employee
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Supervising Care Coordinator
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Oct 2018 - Apr 2019
San Francisco Bay Area Collaborated with Clinical Director and Program Director to create a comprehensive clinical schedule to serve the needs of our clients while meeting funding requirements. Collaborated on curriculum and phases of treatment to create a sustainable 90 day drug treatment program. Supervise 10 employees to ensure chart compliance in accordance with organization and County of San Francisco standards. Provide insight, direction and oversight of Drug Medi-Cal services. Work in coordination with… Show more Collaborated with Clinical Director and Program Director to create a comprehensive clinical schedule to serve the needs of our clients while meeting funding requirements. Collaborated on curriculum and phases of treatment to create a sustainable 90 day drug treatment program. Supervise 10 employees to ensure chart compliance in accordance with organization and County of San Francisco standards. Provide insight, direction and oversight of Drug Medi-Cal services. Work in coordination with counselors and therapists to ensure culturally competent services are provided to clients and appropriately documented.
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Administrative Coordinator
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Feb 2018 - Oct 2018
San Francisco Bay Area Coordinate and develop systems for scheduling clinical groups for 84 residential clients. Monitor and implement scheduling systems to improve quality of care for clients. Distribute and reconcile petty cash receipts, residents’ funds, and end of month fiscal reports. Facility liaison with outside agencies and inter-office departments. Assist clients with managing their General Assistance, Social Security, and disability benefits. Order supplies and handle facility maintenance requests for 108… Show more Coordinate and develop systems for scheduling clinical groups for 84 residential clients. Monitor and implement scheduling systems to improve quality of care for clients. Distribute and reconcile petty cash receipts, residents’ funds, and end of month fiscal reports. Facility liaison with outside agencies and inter-office departments. Assist clients with managing their General Assistance, Social Security, and disability benefits. Order supplies and handle facility maintenance requests for 108 bed facility. Provide staff training on policies and procedures of organization.
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Detox Care Coordinator
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Jan 2017 - Jan 2018
San Francisco Bay Area Observe and document behavior in a 26 bed detox, ensuring the safety and well-being of the clients. Perform 10+ initial intakes and assessments with clients on a weekly basis through Welligent Program. Document and accurately distribute personal medication and money to clients.
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Ohio Citizen Action
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Community Organizer
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Jul 2015 - Jul 2016
Cincinnati, Ohio Use grass roots community organizing to change the decisions of major industries to prevent pollution at their facilities through letter-writing, phone calls, and fundraising campaigns. Lead teams of 3-7 individuals to successfully organize communties with crews averaging $33.46+ an hour.
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Einstein Bros Bagels
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United States
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Restaurants
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300 - 400 Employee
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Shift Supervisor
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Jul 2014 - Jul 2015
Cincinnati, Ohio Train and mentor new employees bringing them up to speed and work with established employees to improve performance. Keep a friendly, relaxing manner with quick service to help get repeat customers
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Content Curator
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Apr 2014 - Jul 2014
Cincinnati, Ohio Area Hand curate venues & events. Lead curation of content for Nashville, TN. Contact vendors and venues for event information. Conduct internet research of upcoming events and new venues. Provide general administrative support on various activities and projects. Keep information up to date, making sure the quality of content is high and venues & events are placed in the system correctly.
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Marketing and Communications Intern
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Jan 2014 - Apr 2014
Cincinnati, Ohio Area Create a Facebook campaign to engage followers of JDRF with interesting posts about upcoming events and improve recognition of the company's new "mascot" Rufus, the diabetes bear. Update JDRF's website with current information.
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Education
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University of Cincinnati
Bachelor of Business Administration (BBA), Marketing -
City College of San Francisco
Drug & Alcohol Studies