Corporate Legal Secretary

• Aug 2023 - Present

Deposits Specialist

• Dec 2022 - Aug 2023

Operations Trainer

• Jun 2022 - Dec 2022

• Employee training both in person and virtual • Create training material • Document processing procedures • Learn new functions in order to train them • Employee training both in person and virtual • Create training material • Document processing procedures • Learn new functions in order to train them

Business Analyst

• Feb 2019 - Jun 2022

• Helping with solutions to business process improvements• Coming up with solutions to business and system issues• Acclimate new employees to the team as well as train them in team functions• Completing projects by the deadlines• Creating and analyzing reports• Managing relationships with business partners • Monitoring and analyzing Bots• Use of systems such as: V-systems, AGILEnet, Cognos, Lotus Notes, Microsoft Office, and AWD.

Internal Rollover Processor

• Oct 2017 - Feb 2019

• Acclimate new employees to the team as well as train them in team functions• Cross Train existing employees on new team functions • Does Quality Review for all internal rollover functions• Proficient Internal Rollover processes both simple and complex• Quality Review Processor for all internal rollover functions• Process call center inquires via phone and email• Proficient at AWD, V-systems, Agilent, Lotus Notes, VALIC Online, and Microsoft office

Bank Teller

• Jun 2016 - Oct 2017

• Provided quality customer service to clients and co-workers daily including answering client questions received by phone • Accepted and processed deposits, including large commercial deposits, night and mail deposits and loan payments • Verified customer identity, endorsements and signatures and maintained alertness for forgeries, stop payments, fraudulent items and false identification • Sold cashier checks, money orders and travelers checks • Monitored cash for detection of counterfeit money • Bought and sold cash to maintain teller drawer at set monetary level. Bought and sold money to tellers from vault • Identified and contacted clients regarding dormant accounts Show less

Assistant Manager

• Oct 2015 - Jun 2016

• Evening Shift manager with closing duties including register balancing and bank deposits • Responsible for employee scheduling and approval of online orders • Provided customer service assisting clients regarding clothing needs • Zoned all clothes and maintained store appearance • Evening Shift manager with closing duties including register balancing and bank deposits • Responsible for employee scheduling and approval of online orders • Provided customer service assisting clients regarding clothing needs • Zoned all clothes and maintained store appearance

Team Member

• May 2015 - Oct 2015

• Assisted customers with their meal purchases both in the store and drive thru • Ensured correctness of orders • Maintained store appearance • Assisted in closing the store • Assisted customers with their meal purchases both in the store and drive thru • Ensured correctness of orders • Maintained store appearance • Assisted in closing the store