Emily Stephens

Chief Of Staff at AMPED Association Management
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Founding Member, Sioux Falls Professional Women for Good
    Grapevine
    Dec, 2022
    - Nov, 2024

Experience

    • United States
    • Executive Offices
    • 1 - 100 Employee
    • Chief Of Staff
      • Nov 2019 - Present

      Provide strategic counsel to key leaders within AMPED, serving as advisor to the President & Owner and creating and maintaining cross-departmental relationships to enable leadership success. Oversee overall AMPED operations, team management (HR) and client relationships. Manage acquisitions, business development and transitions. AMPED is a full-service association management firm, working in partnership with boards of directors to provide high-energy leadership and operational management. We are a passionate, close-knit team that provides personal service members expect, using knowledge gained from working with multiple organizations to help clients achieve their highest potential.

    • Director of Administration
      • Jan 2016 - Nov 2019

      Oversee the daily office operations including information technology, human resources, client onboarding and management of administrative staff. Work closely with finance team to improve processes and membership team to plan and execute strategies for both recruitment and retention. Partner with President & Owner to write proposals for new business development. Client-facing roles include governance and membership.

    • Membership and Operations Manager
      • May 2013 - Jan 2016

      Manage and oversee the membership of several client associations ranging from 300 members to 3,000. Collect and monitor membership KPIs, promote and sell the associations' memberships and services, and oversee the member renewal process. Plan annual membership strategy for both recruitment and retention. Internally manage AMPED operations, including client onboarding and new business development. Work closely with finance and IT partners to keep the company and clients moving efficiently and effectively.

    • Executive Assistant
      • May 2013 - Jul 2014

      Proactively support the President of AMPED in all client work, including executive board relations. Organize meeting materials (agendas, minutes, background info), support and organize client commitees, plan meetings.

    • United States
    • Software Development
    • 700 & Above Employee
    • Project Manager, Patient Access
      • Jun 2012 - Apr 2013

      Implemented and customized Epic's scheduling, registration, and kiosk applications. Worked with industry experts to collect best practices and ensure they were reflected in the initial cut of software that all customers recieve. Awarded "Most Valuable Implementer" with under one year tenure in patient access applications. Implemented and customized Epic's scheduling, registration, and kiosk applications. Worked with industry experts to collect best practices and ensure they were reflected in the initial cut of software that all customers recieve. Awarded "Most Valuable Implementer" with under one year tenure in patient access applications.

    • United States
    • Executive Offices
    • 1 - 100 Employee
    • Executive Intern
      • Jan 2009 - May 2012

      Executive Intern is a catch-all title for marketing, Customer Relationship Management, membership specialist, and much more. Prepared proposals to gain new client associations, managed client databases, prepared documents for meetings, and directly handled member issues. Executive Intern is a catch-all title for marketing, Customer Relationship Management, membership specialist, and much more. Prepared proposals to gain new client associations, managed client databases, prepared documents for meetings, and directly handled member issues.

Education

  • University of Wisconsin-Madison
    Bachelor of Science, Retailing with a Certificate in Entrepreneurship
    2008 - 2012

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