Emily Southard
Mate at Trader Joe's- Claim this Profile
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Topline Score
Bio
Experience
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Trader Joe's
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United States
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Retail
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700 & Above Employee
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Mate
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Oct 2010 - Present
Mobile Thriver within the company. Experienced Management lead overseeing approximately 170 employees in store #634. Meeting and exceeding sales goals and last year comps daily, resulting in multi-million dollar sales annually. Experienced store manager adept to customer service, problem solving, and extensive leadership skills. Employs excellent interpersonal skills and multi-tasking strengths. Driven and skilled at providing creative solutions and engaging an enthusiastic staffing team. Promoted to Store Manager after 10 months in part time position. Implemented new sales methods for an average of increase at 2 dollars per transaction. Interviewed over 50 candidates and successfully staffed a store after undergoing an expansion in the Center City location. Streamlined daily cash handling. Initiated daily short staff meetings to engage crew daily. Trained and prepared crew members to management level. Identified problems and created quick and effective solutions in merchandising. Integrated new methods in product ordering to ensure proper back stock. -Exceptional leader -Team-oriented -Creative problem solving -Outstanding communication skills -Staff training and development -POS system experience -Provides exceptional customer experiences -Goal-oriented -Managing sales of just shy of a million dollars. -Client Relations -Store operations -Retail inventory -MS Office proficient -Sales projections and fiscal planning -Energetic and engaging -Superior organization skills -Dependable and reliable -Adaptable -Flexible schedule -Leading staff of 130+ employees -Bi-weekly payroll Show less
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Experienced Server
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Jun 2008 - Sep 2010
Maintain standards, experienced and excellent customer service. Maintain standards, experienced and excellent customer service.
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Supervisor
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Sep 2006 - Oct 2007
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Education
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Marist College
BS, Digital Media -
Department of the Arts, Marist College
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· 2009 The Plant, Marist College
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· 2009 Teaching Assistant for Edward Smith, Marist College
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· 2009 Downtown Johnson Sculpture Show
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· 2007 The Art Institute of Philadelphia
Graphic Design -
· 2005 Paper & Pixels, Marist College