Emily Rose

Senior Managed Services Specialist at SKUvantage | Salsify ANZ
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Contact Information
us****@****om
(386) 825-5501
Location
Dee Why, New South Wales, Australia, AU

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Experience

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Senior Managed Services Specialist
      • Nov 2022 - Present

      Sydney, New South Wales, Australia As a Managed Services Specialist, I provide onboarding support to suppliers on SupplierXM, instructing them on how to set up logins and add users, accept products, and upload content. Additionally, I offer "level 2" support to suppliers by explaining attribute requirements, transforming provided data into a format suitable for upload, and liaising with various brand/category teams within the supplier’s organisation. I take pride in my ability to efficiently guide suppliers through the… Show more As a Managed Services Specialist, I provide onboarding support to suppliers on SupplierXM, instructing them on how to set up logins and add users, accept products, and upload content. Additionally, I offer "level 2" support to suppliers by explaining attribute requirements, transforming provided data into a format suitable for upload, and liaising with various brand/category teams within the supplier’s organisation. I take pride in my ability to efficiently guide suppliers through the onboarding process while maintaining a high level of customer satisfaction. Show less

    • Bartender
      • May 2022 - Present

    • Nanny
      • Apr 2021 - Present

      Sydney, New South Wales, Australia This role requires me to supervise and maintain the wellbeing of 2 children under 5 and included preparation of meals, drop offs and pick-ups, and other household duties.

    • Australia
    • Entertainment Providers
    • 1 - 100 Employee
    • Member Services/Receptionist
      • Jun 2022 - Jan 2023

    • United States
    • Media Production
    • 1 - 100 Employee
    • Fashion Intern
      • Sep 2022 - Dec 2022

      Sydney, New South Wales, Australia

    • Bartender
      • Dec 2021 - Jun 2022

    • Bar Waitress
      • Mar 2021 - Dec 2021

      Sydney, New South Wales, Australia This involved preparing beverages to clients, maintaining stock, ensuring responsible consumption of alcohol, handling money, serving food, and maintaining a clean working environment. This role also gave me experience dealing with a large variety of people and the ability to shine in a fast-paced working environment.

    • Australia
    • Retail
    • 300 - 400 Employee
    • Casual Worker
      • Feb 2018 - Mar 2021

      Sydney, New South Wales, Australia This role allowed me to develop significant customer service skills, handling cash and working at a cash register. My job also included managing phone calls and dealing with customer complaints.

    • Pharmacy Assistant
      • Feb 2017 - Feb 2018

      Sydney, New South Wales, Australia This role involved me assisting the pharmacist with organising prescriptions. Also, this role required me to reorder products for the store and recommending products for customers. This job included handling and counting money, a large amount of phone calls, cleaning the shop, having a large amount of knowledge on products being sold and dealing with customers.

Education

  • University of Technology Sydney
    Bachelor of Management (Digital Creative Enterprise), Management (Digital Creative Enterprise)
    2021 - 2024

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