Emily Riddick
Associate, Marketing Manager at Wolferstans- Claim this Profile
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Bio
Credentials
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Mini MBA in Customer Centricity
The Oxford Professional Education GroupJan, 2023- Nov, 2024 -
Certified Digital Marketing Specialist - Search Marketing
Digital Marketing InstituteMar, 2022- Nov, 2024 -
Digital Leadership Programme Certificate
learndirect LimitedNov, 2017- Nov, 2024 -
General Data Protection Regulation Essentials
THE INSTITUTE OF DIRECT AND DIGITAL MARKETING TRAINING LIMITEDNov, 2017- Nov, 2024
Experience
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Wolferstans
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United Kingdom
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Law Practice
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100 - 200 Employee
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Associate, Marketing Manager
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Aug 2022 - Present
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Marketing Manager
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Feb 2016 - Present
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Wild Planet Trust
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Travel Arrangements
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1 - 100 Employee
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Marketing Assistant
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Jun 2013 - Feb 2016
Whilst working for Paignton Zoo my responsibilities were: *Raising the profile and driving footfall to two well known attractions in Torbay *Collaborating with various departments to market a variety of products and services *Collecting and publishing blogs in line with the schedule set my the Digital Marketing Manager *Coordination, production and edit of videos and photos *Managing social media platforms such as Facebook, Twitter, Instagram and YouTube *Running competitions on the websites and social media *Managing the websites using a CMS to ensure the content is refreshed and correct at all times *Assisting with the organisation and delivery of events *To give presentations to University students about social media, marketing and advertising *To assist with visits from National Television crews *To ensure posters and banner on and offsite are regularly updated Show less
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GP Receptionist
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Jun 2006 - Jun 2011
Managing a busy reception desk, answering telephone calls, dealing with a variety of incoming information efficiently, greeting patients and using an appointment booking system. Using various IT systems, managing rotas, organising absence and annual leave, ordering stores. Managing a busy reception desk, answering telephone calls, dealing with a variety of incoming information efficiently, greeting patients and using an appointment booking system. Using various IT systems, managing rotas, organising absence and annual leave, ordering stores.
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Customer Service Adviser
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Nov 2005 - Jun 2006
Maintain a high level of customer service and manage a large number of calls, to find information requested in an efficient and timely manner and to deal with a wide range of general public enquiries. Maintain a high level of customer service and manage a large number of calls, to find information requested in an efficient and timely manner and to deal with a wide range of general public enquiries.
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Education
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Plymouth University
Bachelor of Science (BSc), Business Management -
Notre Dame Roman Catholic School
8 GCES's at B and C grade