Experience

Nueces County Community Action Agency

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Eligibility Specialist

  • Jan 2023 - Present

• Community Services Program Clerk

  • Aug 2022 - Jan 2023



Coastal Cardiology, A Medical Corporation

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Payment Specialist

  • Jun 2022 - Sep 2022



PA Health & Wellness

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Program Coordinator

  • Jan 2022 - Jun 2022



Humana

• United States
• Insurance
• 700 & Above Employee

• Inbound Customer Service Representative

  • Sep 2021 - Dec 2021

  Pharmacy Pharmacy



St Benedicts Home Health

• Billing Clerk

  • Apr 2013 - Aug 2021

  Bill claims on a weekly basis Rejected/Denied claims tracking on Excel spreadsheet (Billing Report) Conduct all research on rejected/denied claims Initiate calls regarding rejected/denied claims to MCO’s for payment Follow up with MCO’s on daily basis regarding rejected/denied claims Keep track of all monies that need to be refunded to MCO’s and process refunds Communicate with clerks at assigned branch regarding adjustments/corrections on claims Report to Alternate Administrator regarding Billing Report on monthly basis Assist supervisor with any projects Reach out to Provider Reps for any major projects for MCO's Show less



Fresh Start Credit Repair Services

• Financial Services

• Processing Clerk

  • May 2012 - Apr 2013

  Working with Microsoft XP keeping track of clients credit inquiries and updating on a month to month basis Greeting clients as they walked in Answering telephones Giving clients consultations on their credit reports. Working with Microsoft XP keeping track of clients credit inquiries and updating on a month to month basis Greeting clients as they walked in Answering telephones Giving clients consultations on their credit reports.



Rally Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• Call Center Representative

  • Mar 2009 - Mar 2011

  Customer Service Teller transactions Ordering currency for location Balancing vaults and ATM machines Supervising tellers and making sure teller operations were running smoothly. Sorting mail and routing to appropriate departments. Posting loan payments to appropriate accounts Assisting customers with their transactions via telephone Sending wires to other client accounts Customer Service Teller transactions Ordering currency for location Balancing vaults and ATM machines Supervising tellers and making sure teller operations were running smoothly. Sorting mail and routing to appropriate departments. Posting loan payments to appropriate accounts Assisting customers with their transactions via telephone Sending wires to other client accounts



Chemcel Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Teller

  • Apr 2008 - Mar 2009

  Handling cash Ordering currency member transactions Balanced ATM and vault on a daily basis. Opening and closed accounts Ordered and restricted debit cards. Handling cash Ordering currency member transactions Balanced ATM and vault on a daily basis. Opening and closed accounts Ordered and restricted debit cards.



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2001 - Oct 2005

  Customer service Operate cash register Replenished merchandise Operated tail zone Assisting with inventory Assisting modular crew/remodeling Customer service Operate cash register Replenished merchandise Operated tail zone Assisting with inventory Assisting modular crew/remodeling