Realtor Sales Associate

• Apr 2018 - Present

Business Development Manager

• Feb 2017 - Jan 2018

Helping businesses simplify a complex technology world!www.OSTCM.com

Inside Sales Manager

• Sep 2014 - Feb 2017

Sales Support Manager

• Apr 2005 - Aug 2014

· Prepare detailed analysis, quotes and paperwork for Sales Partners. Ensure that all details are accurate and conveyed to the Sales Partners. Handle Sales Partner and Client escalation issues.· Organize and manage complex on-going projects to ensure timely completion. · Log Sales and Commissionable Revenue. · Clearly document and maintain detailed and organized records of the analysis process, training, performance and any disciplinary action taken for each Sales Support Associate. Perform Monthly progress reviews and annual performance reviews with each staff member.· Maintain an in-depth and up to date knowledge of the telecommunications industry, staying on top of emerging, new and existing technologies. · Maintain and develop tools such as templates and pricing guides to provide an efficient means for staff to complete their responsibilities.· Develop and cultivate relationships with vendors to understand their pricing, products, services and infrastructure in order to apply that knowledge to each client in a beneficial manner. Provide on-going training to employees.· Manage, delegate and oversee the workflow for Sales Support Associates. Delegate responsibilities in a manner that exceeds client expectations.· Experience Net Annual Sales Growth of $29 Million over 8 Years.

General Manager

• Dec 2001 - Apr 2005

· Controlled day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team · Ensured Alcohol Law Enforcement, Occupational Safety and Health Act, local health and safety codes, and company safety and security policy were met · Controlled Profit & Loss by maintaining inventory and managing labor · Recruited, interviewed, and hired team members; conducted performance appraisals, took discipline action, motivated and trained. · Ensured food and beverage quality and 100% customer satisfaction · Created and implemented marketing ideas