Account Manager

• Jan 2020 - Present

Marketer

• Jul 2019 - Dec 2019

Account Executive

• Jun 2017 - Dec 2018

Sales Executive

• Sep 2015 - May 2017

Internal Sales, Telemarketing, Lead Generation, Appointment setting, Marketing

• Jun 2015 - Sep 2015

Key skills: • Self-motivated and goal orientated • Fast learner • Excellent written and verbal communication skills • Organised, able to mutli-task and works well under pressure and using my own initiative. • Enthusiastic and outgoing personality; enjoy meeting new people and providing all round excellent customer/client service. • Several CRM systems including salesforce. • Understand the B2B process • Appointment setting • Lead and demand generation • Data cleansing During the past 3 years I have gained both front line customer facing and telemarketing experience: • Exceeded KPI on outgoing telemarketing sales and client campaigns • Exceed KPI on data cleansing calls • Direct Customer sales engagement ,which entailed o Understanding the requirements and suggesting the most appropriate product and explaining the features and benefits.  For example I was able to upsell a customer with a complete new cot with all bedding when she originally asked for a blanket  Another Example was selling 12 bottles of Rose wine when the customer came in for just one • I received a commendation from head office for going beyond what was expected to source an obsolete product set. Show less

Appointment Setter

• Mar 2015 - Jun 2015

Telemarketer /Appointment Setter - Key tasks/responsibilities • Work from a client database • Cold calling B2B • Tasked and commissioned on Appointment setting • Working on lead generation campaigns • Updating database including SalesForce and Spreadsheets • Converse at very senior levels to set appointments • Consistently Exceeded KPIs Telemarketer /Appointment Setter - Key tasks/responsibilities • Work from a client database • Cold calling B2B • Tasked and commissioned on Appointment setting • Working on lead generation campaigns • Updating database including SalesForce and Spreadsheets • Converse at very senior levels to set appointments • Consistently Exceeded KPIs

Data Cleanser

• Nov 2014 - Feb 2015

Daily use of Salesforce CRM system. Cold calling B2B Telesales based role Getting around gatekeepers to find decision makers. Cleanse data leads Daily use of Salesforce CRM system. Cold calling B2B Telesales based role Getting around gatekeepers to find decision makers. Cleanse data leads

Customer Service Advisor

• Apr 2012 - Jan 2014

• April 2012 to January 2014: - Part-time Customer Service Adviser Mothercare o All aspects of sales and customer service o POS experience and stock control • April 2012 to January 2014: - Part-time Customer Service Adviser Mothercare o All aspects of sales and customer service o POS experience and stock control