Tax Accountant

• Jun 2019 - Present

Tax Associate

• Jun 2018 - Jun 2019

• Prepare simple and complex tax returns for a variety of clients, including individuals, partnerships, S-corporations, C-corporations, and fiduciaries • Work proficiently in CCH’s ProSystem software, including Engagement, Fixed Asset, Tax, and Practice Management • Prepare simple and complex tax returns for a variety of clients, including individuals, partnerships, S-corporations, C-corporations, and fiduciaries • Work proficiently in CCH’s ProSystem software, including Engagement, Fixed Asset, Tax, and Practice Management

VITA Site Coordinator

• Nov 2017 - Apr 2018

• Supervised multiple VITA volunteers to ensure that the program ran smoothly • Performed quality reviews on tax returns prepared by volunteers • Researched tax law when volunteers were unsure of how to handle a client's situation • Fixed errors when the IRS would not allow transmission of certain tax returns • Supervised multiple VITA volunteers to ensure that the program ran smoothly • Performed quality reviews on tax returns prepared by volunteers • Researched tax law when volunteers were unsure of how to handle a client's situation • Fixed errors when the IRS would not allow transmission of certain tax returns

Organizational Behavior Teaching Assistant

• Aug 2017 - Jan 2018

• Taught Organizational Behavior exam review classes to prepare students for upcoming exams • Graded exams, papers, and assignments for 50 students • Answered questions for students, and served as a liaison between students and their professor • Taught Organizational Behavior exam review classes to prepare students for upcoming exams • Graded exams, papers, and assignments for 50 students • Answered questions for students, and served as a liaison between students and their professor

Tax Intern

• Jan 2017 - Apr 2017

• Prepared simple and complex tax returns for a variety of clients, including individuals, partnerships, S-corporations, C-corporations, and fiduciaries • Became proficient in CCH’s ProSystem software, including Engagement, Fixed Asset, Tax, and Practice Management • Prepared simple and complex tax returns for a variety of clients, including individuals, partnerships, S-corporations, C-corporations, and fiduciaries • Became proficient in CCH’s ProSystem software, including Engagement, Fixed Asset, Tax, and Practice Management

Customer Support Representative

• Feb 2015 - Dec 2016

• Troubleshooted software errors with a 97 percent customer satisfaction rating • Trained clients at over 5,000 car dealerships • Shadowed and mentored group of 17 new employees • Troubleshooted software errors with a 97 percent customer satisfaction rating • Trained clients at over 5,000 car dealerships • Shadowed and mentored group of 17 new employees

Property Manager

• Aug 2012 - Aug 2016

• Increased monthly profit by 17 percent • Resolved tenant complaints quickly • Arranged cost-effective property maintenance • Found and contracted tenants • Increased monthly profit by 17 percent • Resolved tenant complaints quickly • Arranged cost-effective property maintenance • Found and contracted tenants

Sales Clerk

• Jan 2013 - May 2013

• Created aesthetically pleasing displays to entice customers to buy • Tagged, organized, stocked, and ordered merchandise shipments • Communicated with other departments and companies • Created aesthetically pleasing displays to entice customers to buy • Tagged, organized, stocked, and ordered merchandise shipments • Communicated with other departments and companies