Experience

Torbay Pharmaceuticals

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Quality System Lead

  • Nov 2021 - Present

  As the Quality System Lead it is my role to manage a small team which includes the PQR Specialist, Change Control Specialist, Document Control Specialist, and Quality System Technician. This side of the role involves general management of the people within the team, their workloads, one to ones, and supporting them in achieving their annual targets. I am responsible for running weekly and monthly metrics, which is reported on and distributed to relevant personnel. I support the people and teams across site to complete their QMS workload, chasing and monitoring performance. I am responsible for maintaining the QMS, implementing improvements and upgrades. I also am involved in various other projects as they arise to support continuous improvement. Show less

• Document Control Specialist

  • Mar 2020 - Nov 2021

  I worked for TP as their Document Control Specialist; this is a gate-keeping role for all documents used within the business, including Standard Operating Procedures, Work Instructions and Batch Documentation. The role involves maintaining the integrity of all controlled documents through the Documents Module of Q-Pulse (TP’s Quality Management System). Since joining TP I have completed accredited courses specifically regarding Document Control, and this has given me a broader understanding of the role and it’s purpose for a wide range of business specialities. I have also assisted in other areas of the Quality Systems Department, helping to cover the Technician (administrative) functions and producing Batch Documentation weekly for manufacture. Show less



Families for Children Adoption

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Administration Manager

  • Jun 2017 - Feb 2020

  I worked for FFC as the Administration Team Manager. I was originally employed as the Adoption Panel Administrator – covering panel meetings across three offices in Devon and Dorset. As previously with Torbay Adoption Team my duties are extremely similar, although I took on more tasks with FFC, such as assisting with Adoption Support Fund applications, providing admin support to Marketing and Fundraising, and driving the implementation of paperless Adoption Panels. I was also able to be involved in the organisation and co-ordination of various events – including an Open Day event, Panel Member Training Days, different Adopter Workshops, and a Conference. In January 2019 I was successful in becoming Admin Support to Trustees and the Senior Leadership Team. These additional roles involve minuting highly confidential meetings, coordinating meetings and all staff events, and administrative support to Managers. Within my role at FFC I also co-ordinated Adoption Support Fund applications, this involves liaising with various other Local Authorities and Agencies, along with Clinical Psychologists and Occupational Therapists. Show less



Torbay Council

• United Kingdom
• Government Administration
• 500 - 600 Employee

• Business Support Officer

  • May 2016 - Jun 2017

  I worked as a Business Support Officer and Adoption Panel Administrator within the Torbay Adoption Team. My daily tasks were mainly administration duties including typing, taking minutes during meetings, answering the telephone, maintaining calendars, logging information on the database, sending letters, photocopying, maintaining spreadsheets and trackers, filing. I was also the Adoption Panel Administrator, this involved organising the whole Panel meetings each month - setting the agenda, inviting Panel members, organising finance payments, taking minutes, prepping documents, sending documents to Panel Members, creating the final Panel minutes, sending notification letters, setting up the meeting rooms, prepping documents for the Agency Decision Maker. Show less