Experience

IBTX Risk Services

• Experience

  • Oct 2004 - Present

  Director of Operations - P & C Department San AntonioAgency AutomationAgency Management Systems Training (Nexsure)Agency Processes & Standards Developing and training of New/existing employees (P&C, Benefits, Claims, Bonds, Personal Lines, Risk Management)Auditing and Quality ControlIT Manager/AdministratorLarge Commercial Account ManagerSmall Business Dept Manager

• Director of P&C Operations

  • Oct 2004 - Present

  Manage the P&C Operations for South Texas location @ IBTX which includes our Large Commercial, Small/Middle Market Commercial as well as Personal Lines. Our Team also consists of a Processing Department located in San Antonio & DFW. Monitor Agency Practices and Quality Control by Training and mentoring the teams.



Billy Greaves Insurance Agency, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Commercial Account Manager

  • Aug 1998 - Sep 2004

  Handled Large/Small Accounts for New & Renewal business. Working knowledge of Commercial Insurance included Contractors, Manufacturing, Workers Compensation, Retail, E&O, Professional Liability, General Liability, etc. Assisted in training new hires. Marketing New accounts and Renewals. Claims Reporting and follow-up with Insurance Carriers and Insured. Handled Large/Small Accounts for New & Renewal business. Working knowledge of Commercial Insurance included Contractors, Manufacturing, Workers Compensation, Retail, E&O, Professional Liability, General Liability, etc. Assisted in training new hires. Marketing New accounts and Renewals. Claims Reporting and follow-up with Insurance Carriers and Insured.


Frost Insurance (PIA Professional Insurance Agents)
• Agency Support

  • Jul 1996 - Jul 1998