Experience

The Best of Amazon

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager/Store Merchant

  • Sep 2014 - Present

  - I am knowledgeable and passionate about Banana Republic, our customer, and our product. - Brand ambassador that upholds high quality store experiences for the internal and external customer. - Customer centric where I exceed the expectations of internal and external customers. I establish effective relationships to build brand loyalty and foster a healthy and productive environment where employees can maximize their potential. I also ensure my team executes operational excellence through a customer centric mindset. - I support the inspiration of the team to achieve results and perform at a high level. I am knowledgeable about the competition and market trends to positively impact business and drive productivity of the team. I also monitor labor to maximize productivity, optimize traffic, and achieve sales goals. Show less



Banana Repulic

• Canada
• Retail
• 200 - 300 Employee

• Stock Supervisor

  • May 2014 - Sep 2014

  - Guides execution of shipment processing, replenishment, signage, and markdown procedures.- Supervises the audit, transfer of damaged merchandise, re-ticketing and charge sends according to guidelines.- Tracks productivity and ensures team meets standards.- Holds store team and self-accountable to all Gap Inc. standards of performance.- Ensures compliance to all Federal, Provincial, State, and Gap Inc. employment requirements.- Ensures a neat, clean and organized stockroom.- Demonstrated ability to deliver results through motivation and accountability.- Communicates well with others and provides clarity to the team about the day-to-day tasks.- Demonstrates creativity in problem solving.- Solid understanding of the business, and applies knowledge to help impact the business.- Established time management skills and effective planning and prioritizing skills. Show less

• Sales Associate

  • Jun 2011 - May 2014

  - Demonstrating customer centric behaviors- Assessing customers’ needs and providing assistance and information on product features and benefits- Enhancing the customer experience through digital offerings- Actively seeking out and engaging with customers in the store- Ensuring the customer never leaves disappointed- Handling all returns and customer issues courteously and professionally- Maintaining the store to meet brand standards- Executing all operational processes effectively and efficiently- Demonstrating values and behaviors consistent with our culture- Achieving goals- Performing other duties as assigned Show less