Experience

Elephant Insurance

• United States
• Insurance Carriers
• 200 - 300 Employee

• Subrogation Specialist

  • Jul 2012 - Present



Centra Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Accounting Specialist

  • Mar 2011 - Jul 2012

  Job duties include: Inbound and outbound phone calls on an auto dialer to collect outstanding self-pay accounts, processing payments over the phone, posting patient payments, screening patients for possible financial assistance, processing charity/ financial applications, processing reports, processing patient refunds and balance transfers, obtain payments/payment plans/ promise to pay with each patient call and to meet an individual and team goal per month.

• Patient Registration

  • Jul 2010 - Mar 2011

  Job Duties include: patient registration in Southside Community Hospital's Emergency Department, gathering patient data to update accounts, insurance verification, price quotes for hospital stays, out-patient registration and co-payment collection.

• Customer Service

  • Apr 2009 - Jul 2010

  Job duties include: mail processing, posting payments to patient's accounts (patient cash and insurance), answering inbound calls with general billing questions, insurance billing, refunds (patient and insurance), working charity/financial applications, assisting walk-in patients with payments and billing inquiries, insurance follow-up, charge entry, and filing paperwork.