Experience

Careficient, Inc.

• United States
• Software Development
• 1 - 100 Employee

• VP of Implementation

  • Aug 2023 - Present



Casamba Home & Hospice (formerly HealthWyse)

• United States
• Software Development
• 1 - 100 Employee

• Director of Implementation

  • Apr 2008 - Apr 2016

  • Responsible for the entire project life cycle of the implementation process from contract hand off to conversion to post implementation ROI analysis. • Lead cross functional teams of product specialists, trainers, and technical support staff. • Develop project plans to suit a variety of customer needs, within diverse technical architectural models including Client-Server, SaaS via Citrix platform and Stand Alone environments. • Interface with 3rd party vendors, industry consultants… Show more • Responsible for the entire project life cycle of the implementation process from contract hand off to conversion to post implementation ROI analysis. • Lead cross functional teams of product specialists, trainers, and technical support staff. • Develop project plans to suit a variety of customer needs, within diverse technical architectural models including Client-Server, SaaS via Citrix platform and Stand Alone environments. • Interface with 3rd party vendors, industry consultants and agency resources as needed. • Executive level communications regarding project status, risk and change control. • Conduct customer operational workflow analysis and provide process refinement recommendations. • Provide ongoing mentorship of incoming project managers, trainers and account managers. Show less • Responsible for the entire project life cycle of the implementation process from contract hand off to conversion to post implementation ROI analysis. • Lead cross functional teams of product specialists, trainers, and technical support staff. • Develop project plans to suit a variety of customer needs, within diverse technical architectural models including Client-Server, SaaS via Citrix platform and Stand Alone environments. • Interface with 3rd party vendors, industry consultants… Show more • Responsible for the entire project life cycle of the implementation process from contract hand off to conversion to post implementation ROI analysis. • Lead cross functional teams of product specialists, trainers, and technical support staff. • Develop project plans to suit a variety of customer needs, within diverse technical architectural models including Client-Server, SaaS via Citrix platform and Stand Alone environments. • Interface with 3rd party vendors, industry consultants and agency resources as needed. • Executive level communications regarding project status, risk and change control. • Conduct customer operational workflow analysis and provide process refinement recommendations. • Provide ongoing mentorship of incoming project managers, trainers and account managers. Show less



Seacoast Hospice

• IT Analyst/Special Projects

  • Jan 2004 - Apr 2008

  • Project lead for three year, enterprise wide electronic medical record implementation. • Subject matter expert and technical training lead for agency, responsible for evaluating agency needs, developing curriculum, creating training materials and designing course evaluations. • Responsible for end user support and remote help desk assistance, both hardware and software. • Network administration and troubleshooting. • Administration of communication systems, including a sixty… Show more • Project lead for three year, enterprise wide electronic medical record implementation. • Subject matter expert and technical training lead for agency, responsible for evaluating agency needs, developing curriculum, creating training materials and designing course evaluations. • Responsible for end user support and remote help desk assistance, both hardware and software. • Network administration and troubleshooting. • Administration of communication systems, including a sixty licensed-seat BES. • Responsible for new staff orientation and systems • Chairperson of annual, regional healthcare conference three years running with full oversight of event planning, coordination and execution. • Participation on Quality Assurance, Education and IT Task Force Committees. • Developed and sustained positive community relations by participating in various civic festivals, building relationships with local commerce leaders and hosting business events. Show less • Project lead for three year, enterprise wide electronic medical record implementation. • Subject matter expert and technical training lead for agency, responsible for evaluating agency needs, developing curriculum, creating training materials and designing course evaluations. • Responsible for end user support and remote help desk assistance, both hardware and software. • Network administration and troubleshooting. • Administration of communication systems, including a sixty… Show more • Project lead for three year, enterprise wide electronic medical record implementation. • Subject matter expert and technical training lead for agency, responsible for evaluating agency needs, developing curriculum, creating training materials and designing course evaluations. • Responsible for end user support and remote help desk assistance, both hardware and software. • Network administration and troubleshooting. • Administration of communication systems, including a sixty licensed-seat BES. • Responsible for new staff orientation and systems • Chairperson of annual, regional healthcare conference three years running with full oversight of event planning, coordination and execution. • Participation on Quality Assurance, Education and IT Task Force Committees. • Developed and sustained positive community relations by participating in various civic festivals, building relationships with local commerce leaders and hosting business events. Show less



CCSI, Inc.

• IT Recruiter

  • 2000 - 2003

  • Responsible for nationwide sourcing and recruiting of IT professionals for full time and contract positions in an assortment of industries, both public and private. • Full negotiation of salary, hourly rates and fee for service contracts. • Responsible for nationwide sourcing and recruiting of IT professionals for full time and contract positions in an assortment of industries, both public and private. • Full negotiation of salary, hourly rates and fee for service contracts.