Experience

Secure Transportation

• United States
• Shuttles and Special Needs Transportation Services
• 100 - 200 Employee

• Customer Service Representative

  • Jul 2016 - Present

  Provide front office support, back office scheduling. Company specializes in medical transportation and scheduling services. Answer Inbound phone calls inputs medical information schedules medical appointments. inputs spreadsheets activates will calls assists others in office with help assists with training new hires Provide front office support, back office scheduling. Company specializes in medical transportation and scheduling services. Answer Inbound phone calls inputs medical information schedules medical appointments. inputs spreadsheets activates will calls assists others in office with help assists with training new hires



Exceptional Dental Arts

• Tempe, Arizona

• Front Office and Deviery Service

  • Aug 2015 - Jul 2016

  Provide front office support, back office billing and scheduling, and product delivery. Company specializes in Dental Lab for restoration and corrective devices and services. Face to Face Customer front office reception. Open patient cases. Answer inbound phones and schedule appointments. Process Invoices for patient billing. Delivery of products in Metro Phoenix area. Filing Invoices and patient records Provide front office support, back office billing and scheduling, and product delivery. Company specializes in Dental Lab for restoration and corrective devices and services. Face to Face Customer front office reception. Open patient cases. Answer inbound phones and schedule appointments. Process Invoices for patient billing. Delivery of products in Metro Phoenix area. Filing Invoices and patient records



Walmart

• United States
• Retail
• 700 & Above Employee

• Courtesy Desk/Money Center Associate

  • Oct 2012 - Aug 2015

  Manage Courtesy Desk and Money Center transactions for customers. Courtesy Desk services include returns, exchanges, and complaints. Money Center services include check cashing, money orders, money transfers (MoneyGram), and bill payments. Follow policy, procedures and guidelines to determine customer solutions.Handle claims and returns and determine re-sale ability.Acknowledge and identify customer needs and guiding purchasing decisions. Provide financial services and follows applicable with laws and regulations when completing and maintaining financial records and files. Reports complaints and problems with financial transactions and/or procedures. Show less

• Cashier

  • Jul 2012 - Oct 2012

  Direct contact with Customer checkout and satisfaction for large national retailer.Manage customer check out and satisfaction. NCR Point of Sale terminal operations.Competent 10-key operation.Escalate customer challenges to ensure customer satisfaction.