Emily Madden
Event Designer at Silver Lining Design Group- Claim this Profile
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Bio
Experience
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Silver Lining Design Group
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United States
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Events Services
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1 - 100 Employee
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Event Designer
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Aug 2021 - Present
• Have active role in supporting the planning, coordination, and execution of multiple types of events • Assist in pricing proposals and develop and manage event budgets • Communicate with clients via email, phone, and in person meetings • Ordering of product for events or local sourcing • Coordinate directly with vendors and assist in managing contract, payments, and logistics • Producing pack lists for confirmed events • On-site Supervision of design and production staff while interfacing with client for company events. Show less
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Kidville Carroll Gardens
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United States
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Assistant Manager
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Oct 2019 - Mar 2020
• Conduct client outreach and follow-up • Brainstorm and help create/develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Manage the front end of the website for both locations • Provide extensive trial customer follow-up • Respond to client emails and on-site needs • Deliver top-notch customer service • Conduct client outreach and follow-up • Brainstorm and help create/develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Manage the front end of the website for both locations • Provide extensive trial customer follow-up • Respond to client emails and on-site needs • Deliver top-notch customer service
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Manager
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Sep 2016 - Sep 2019
• Manage day-to-day operations of the business • Manage both front and back end of the website and scheduling system • Staff all classes, desk and maintenance crew • Create and develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Order facility supplies • Oversee safety checks of facility • Respond to all emails • Review payroll for accuracy • Track enrollment of all classes • Deliver excellent customer service • Manage day-to-day operations of the business • Manage both front and back end of the website and scheduling system • Staff all classes, desk and maintenance crew • Create and develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Order facility supplies • Oversee safety checks of facility • Respond to all emails • Review payroll for accuracy • Track enrollment of all classes • Deliver excellent customer service
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SoulCycle Bethesda
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United States
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Wellness and Fitness Services
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Keyholder
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May 2016 - Sep 2019
• Oversee managerial duties when acting as manager-on-duty • Manage staff on shift and delegate tasks to fellow staffers • Meet (and often exceeded) individual retail goals • Maintain facility cleanliness and safety • Deliver high-level of customer service • Oversee managerial duties when acting as manager-on-duty • Manage staff on shift and delegate tasks to fellow staffers • Meet (and often exceeded) individual retail goals • Maintain facility cleanliness and safety • Deliver high-level of customer service
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Arena Stage at the Mead Center for American Theater
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United States
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Performing Arts
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100 - 200 Employee
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Musical Theatre Teacher
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Jun 2019 - Aug 2019
• Create in-depth lesson plans for 6-week musical theatre program • Identify and develop appropriate materials for students ages 8-16 • Prepare performances for each age group for the show • Create in-depth lesson plans for 6-week musical theatre program • Identify and develop appropriate materials for students ages 8-16 • Prepare performances for each age group for the show
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Front Desk Staff
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May 2015 - May 2016
• Meet (and often exceeded) membership sign-up goals each month • Restock retail merchandise • Follow-up with first-time customers • Maintain facility cleanliness • Deliver high-level of customer service • Meet (and often exceeded) membership sign-up goals each month • Restock retail merchandise • Follow-up with first-time customers • Maintain facility cleanliness • Deliver high-level of customer service
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Education
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University of Miami
Bachelor of Fine Arts - BFA, Musical Theatre