Emily Madden

Event Designer at Silver Lining Design Group
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Contact Information
Location
Arlington, Virginia, United States, US

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Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Event Designer
      • Aug 2021 - Present

      • Have active role in supporting the planning, coordination, and execution of multiple types of events • Assist in pricing proposals and develop and manage event budgets • Communicate with clients via email, phone, and in person meetings • Ordering of product for events or local sourcing • Coordinate directly with vendors and assist in managing contract, payments, and logistics • Producing pack lists for confirmed events • On-site Supervision of design and production staff while interfacing with client for company events. Show less

    • Assistant Manager
      • Oct 2019 - Mar 2020

      • Conduct client outreach and follow-up • Brainstorm and help create/develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Manage the front end of the website for both locations • Provide extensive trial customer follow-up • Respond to client emails and on-site needs • Deliver top-notch customer service • Conduct client outreach and follow-up • Brainstorm and help create/develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Manage the front end of the website for both locations • Provide extensive trial customer follow-up • Respond to client emails and on-site needs • Deliver top-notch customer service

    • Manager
      • Sep 2016 - Sep 2019

      • Manage day-to-day operations of the business • Manage both front and back end of the website and scheduling system • Staff all classes, desk and maintenance crew • Create and develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Order facility supplies • Oversee safety checks of facility • Respond to all emails • Review payroll for accuracy • Track enrollment of all classes • Deliver excellent customer service • Manage day-to-day operations of the business • Manage both front and back end of the website and scheduling system • Staff all classes, desk and maintenance crew • Create and develop marketing campaigns • Meet (and consistently exceeded) weekly sales goals • Order facility supplies • Oversee safety checks of facility • Respond to all emails • Review payroll for accuracy • Track enrollment of all classes • Deliver excellent customer service

    • United States
    • Wellness and Fitness Services
    • Keyholder
      • May 2016 - Sep 2019

      • Oversee managerial duties when acting as manager-on-duty • Manage staff on shift and delegate tasks to fellow staffers • Meet (and often exceeded) individual retail goals • Maintain facility cleanliness and safety • Deliver high-level of customer service • Oversee managerial duties when acting as manager-on-duty • Manage staff on shift and delegate tasks to fellow staffers • Meet (and often exceeded) individual retail goals • Maintain facility cleanliness and safety • Deliver high-level of customer service

    • United States
    • Performing Arts
    • 100 - 200 Employee
    • Musical Theatre Teacher
      • Jun 2019 - Aug 2019

      • Create in-depth lesson plans for 6-week musical theatre program • Identify and develop appropriate materials for students ages 8-16 • Prepare performances for each age group for the show • Create in-depth lesson plans for 6-week musical theatre program • Identify and develop appropriate materials for students ages 8-16 • Prepare performances for each age group for the show

    • Front Desk Staff
      • May 2015 - May 2016

      • Meet (and often exceeded) membership sign-up goals each month • Restock retail merchandise • Follow-up with first-time customers • Maintain facility cleanliness • Deliver high-level of customer service • Meet (and often exceeded) membership sign-up goals each month • Restock retail merchandise • Follow-up with first-time customers • Maintain facility cleanliness • Deliver high-level of customer service

Education

  • University of Miami
    Bachelor of Fine Arts - BFA, Musical Theatre
    2011 - 2015

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