Emily Mackowiak
Senior Training Content Designer at Atlantic Bay Mortgage Group- Claim this Profile
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Topline Score
Bio
Credentials
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Articulate Storyline Certificate
Association for Talent Development (ATD)Dec, 2017- Nov, 2024
Experience
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Atlantic Bay Mortgage Group
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United States
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Financial Services
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700 & Above Employee
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Senior Training Content Designer
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Feb 2022 - Present
Design and develop training programs for the Mortgage Sales and Operations team. Conduct thorough needs analysis with subject matter experts and project stakeholders and create effective training material based on the training request. Create and edit training videos in Adobe Premier Pro. Assisted with the implementation of the company's first Sales Enablement tool, which is used as an extensive learning library of how-to videos, recorded trainings, resources guides, and the learning management systems for all required training. Maintain all material in the learning library to ensure accuracy and relevance. Show less
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Hanger, Inc.
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United States
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Hospitals and Health Care
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700 & Above Employee
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Instructional Designer
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Oct 2021 - Feb 2022
Converted outdated training content to interactive eLearning modules utilizing Articulate Stoyline. Worked closely with subject matter experts to ensure training content was relevant and engaging. Conducted virtual focus groups to collect data on training program effectiveness. Conducted needs analysis and identified performance gaps. Worked with the design team to create the organizations eLearning Design Stanards. Vetted Learning Management System vendors and created an implementation strategy. Show less
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Creative Systems and Consulting, part of ICF
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United States
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Software Development
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1 - 100 Employee
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Knowledge Manager
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Jan 2020 - Oct 2021
Created and maintained all company learning paths, managed training content, assigned trainings and evaluated reporting through the Learning Management System. Developed a learning plan strategy for all roles within the company. Managed the new hire training program by facilitating the weekly new hire orientation and provide on-going guidance to all employees regarding their learning path. Designed and developed internally created training content. Created supporting training documents, such as info-graphics, quick reference guides and how-to documents. Show less
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Atlantic Bay Mortgage Group
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United States
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Financial Services
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700 & Above Employee
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Instructional Designer Team Lead
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Apr 2018 - Jan 2020
Lead project efforts for a team of five designers. Designed and developed instructor led training and demand training content for the Operations and Sales teams utilizing the ADDIE design model, specializing in Human Resources and Compliance related content for the organization. Worked closely with subject matter experts, determined workflow issues or concerns, and negotiated deadlines with project stakeholders. Assisted with the vetting and implantation of various training vendors. Managed training content, assigned trainings, and evaluated reporting in our Learning Management System. Created storyboards and record micro-learning videos using Camtasia and created eLearning content using Articulate Storyline. Show less
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Instructional Designer
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Sep 2016 - Apr 2018
Designed training programs following the ADDIE design model for the Operations department to include Mortgage Underwriting, Compliance, and Leadership. Identified performance gaps and evaluated training needs, while working closely with Subject Matter Experts to create immersive instructor-led and eLearning training programs. Created supporting material and media, such as facilitator guides and participant workbooks. Utilized Articulate Storyline to create all eLearning material.
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Training Specialist
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May 2016 - Sep 2016
Created and maintained company publications to include Standard Operating Procedures, technical how- to guides, training materials, and corporate communications. Maintained relationships with subject matter experts to gather information and ensure accuracy. Organized , enhanced, and facilitated the New Hire Orientation program, and organized the annual continuing education event for the sales team. Managed required trainings and reporting in the company's Learning Management System.
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Urology Of Virginia
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United States
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Medical Practices
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1 - 100 Employee
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Human Resources Generalist
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Oct 2014 - May 2016
Performed full-cycle on-boarding company-wide. Administered all employee benefit plans to include enrollment, status change, and counseling. Maintained all data in the company's HRIS and payroll system, and tracked FMLA and Disability requests and coordinated necessary paperwork. Facilitated new hire orientation and staff trainings, and assisted with policy development and implementation. Supported recruiting efforts by conducting initial phone screenings and scheduling interviews. Cultivated employee recognition programs such as service awatds, employee of the month and year, and staff appreciation events. Show less
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Southern Trust Mortgage
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United States
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Financial Services
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200 - 300 Employee
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Human Resources Assistant
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Feb 2012 - Oct 2014
Provided comprehensive administrative support to the Human Resources Director, and performed benefit administration company-wide. Conducted new hire orientation and coordinated staff trainings, information sessions, and employee appreciation events. Assisted with the implementation and release of the company's first HRIS system and developed training for management and new users.
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Operations Assistant
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Sep 2010 - Feb 2012
Assisted senior management and operations team with various tasks and duties. Set up all new employees with their online users accounts, and organized all travel arrangements company-wide. Assisted with federal audits by consolidating data and preparing files, and processed new broker applications for continued business relationships.
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Siteworx, LLC
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Office Administrator
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Aug 2009 - May 2010
Served as the primary liaison between the organization and third-party vendors, directed phone calls, and assisted clients. Places supply orders for all company purchases and assisted Human Resources with job opportunity postings. Coordinated office functions such as meetings and company events. Served as the primary liaison between the organization and third-party vendors, directed phone calls, and assisted clients. Places supply orders for all company purchases and assisted Human Resources with job opportunity postings. Coordinated office functions such as meetings and company events.
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Education
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2006 - 2008
Longwood University
Psychology, Psychology
Community
