Experience

Quail Digital

• United Kingdom
• Wireless Services
• 1 - 100 Employee

• Sales Administrator

  • Oct 2021 - Present



Nikon

• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Customer Services Agent

  • Jul 2019 - Aug 2021

  -Professional telephone and email response to handle customer enquiries and complaints in a courteous and timely manner -Prioritising a high number of calls and emails to ensure customers receive prompt attention -Proficient in Salesforce CRM -Communicating with a variety of different people and businesses: professional photographers, hobbyists, photography agencies, high-street shops such as Currys and Jessops, and adapting approach to meet demands of varied customer base -Covered Customer Service manager and Spare Parts Department manager during annual leave and periods of absence -Trained four new starters for job role -Following company policies but taking the initiative to be flexible in response where necessary to achieve resolution Show less



Beefeater Restaurants

• United Kingdom
• Restaurants
• 100 - 200 Employee

• Waitress

  • Jul 2018 - Sep 2018

  -Effective multitasking to balance demands of the customer with general restaurant service at very busy location next to Chessington World of Adventures -Courteous and responsive customer service manner -Consistent punctuality throughout 6am start shifts -Effective multitasking to balance demands of the customer with general restaurant service at very busy location next to Chessington World of Adventures -Courteous and responsive customer service manner -Consistent punctuality throughout 6am start shifts



Clarks

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jul 2016 - Sep 2016

  -Earned most for store during ‘Back to School’ period -Consistent multi-sales -Organised incoming and outgoing deliveries -Maintained orderly shop floor and stock room -Completed shoe-fitter training -Earned most for store during ‘Back to School’ period -Consistent multi-sales -Organised incoming and outgoing deliveries -Maintained orderly shop floor and stock room -Completed shoe-fitter training