Emily Lederman
Office Manager at iTouch Biometrics, LLC- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Certified Finger Print Technician threw the FBI and IL State Police
iTouch Biometrics, LLCFeb, 2014- Sep, 2024 -
Licensed Cosmetologist
State of IllinoisMay, 2009- Sep, 2024
Experience
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iTouch Biometrics, LLC
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United States
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Software Development
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1 - 100 Employee
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Office Manager
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Feb 2014 - Present
Manages front office operations of the business. Responsible for sales, customer service, training and biometric data collection. Illinois State Police certified and trained.• Obtaining Customers information and Currency as well as Notarizing when needed. • Promoting office sales and growth.• Operating all phones and computers to ensure that the office runs fluently.• Overseeing 100+ Customers per week and making sure each individual gets proper support in their background checks.• Organizing, updating and maintaining office documents and creating new client accounts.
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Chemical Technician
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May 2009 - Present
Responsible for exceeding client’s expectations, customer service, training new employees, managing book of clients as well as growing customer base and seeking new opportunities.• Provided individualized hair coloring services for clients while creating a unique experience.• Organized appointments to ensure that the client was finished in a timely manner.• Answered client questions regarding store merchandise, department information and pricing. • Developed strong client relationships and earned a reputation for friendliness and ability to ensure a great experience.
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Education
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2007 - 2008
Pivot Point Beauty School-Bloomingdale
Licentiate degree, Cosmetology, Barber/Styling, and Nail Instructor
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