Experience

Century 21 Lois Lauer Realty

• United States
• Real Estate
• 100 - 200 Employee

• REALTOR

  • Nov 2004 - Present

  · Present purchase offers to sellers for consideration. · Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. · Interview clients to determine what kinds of properties they are seeking. · Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. · Coordinate property closings, overseeing signing of documents and disbursement of funds. · Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. · Promote sales of properties through advertisements, open houses, and participation in multiple listing services. · Compare a property with similar properties that have recently sold in order to determine its competitive market price. · Advise clients on market conditions, prices, mortgages, legal requirements and related matters. · Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Reimbursement Manager

  • 1994 - 2004

  Associate Manager, Reimbursement (2001 – 2005) · Oversee Benefits and Billing area for this Fortune 100 company. · Managed staff of supervisor and 40 employees o Oversee Customer Billing, Collections and Audit during the last four years. · Direct, design, implement, support and project lead of ManageMed collection software for 2 sites, comprising 120 users, nationwide. · Established goals and objectives for the department. · Provide leadership and direction to the department. · Responsible for the ongoing management of the collection team. · Direct, Implement and support of Same Day Billing project. o Billing was same day in same day out. · Assisted with implementing contracts with clients. Regional Reimbursement Supervisor (1999 – 2001) · Responsible for the ongoing management of the collection team. · Provide leadership and direction to the team. · Interview, hire/dismissal and train new employees. · Conduct quarterly audits on all collector assignments Senior Regional Reimbursement Collector (1998 - 1999) · Trained new employees on the process and procedures of collections for Caremark. · Assigned problem payers and assisted the team leader. Regional Reimbursement Collector (1997 – 1998) · Collections on insurance billing including, Private insurance, HMO, PPO, IPA, Medicare and Medicaids. · Responsible for analyzing open balances on accounts. · Process refunds due to overpayments and request from the insurance company. · Heavy interaction with other teams and departments. · Handle all correspondence for the payers that are assigned. · Determine and implement any changes from the payers.



Golden Valley Medical and Oxygen Service

• Office/Quality Assurance Manager

  • 1990 - 1997

  · Processed insurance billings and collections including private insurance, HMO’s, PPO’s, Workers’ Compensation, EOMB’s, as well as Medicare/Medi-Cal electronic billing. · Handled heavy telephone traffic, interacting with other departments, hospitals and insurance companies: verified patient coverage. · Set-up software program for DME billing within 3 months; trained staff in use of program. · Supervise work of 12 employees. · Successfully collect high percentage of past due accounts. · Assisted in JACHO Accreditation: o Set-up quality assurance section for JACHO inspection to explain doctor’s orders, products and use of equipment. o Designed many of the accreditation forms including Bill of Rights and Patient Satisfaction Questionnaire. · Participate in monthly Quality Assurance planning meetings covering changes for improvement. · Interact with patients; explain doctor’s orders; quickly resolve an concerns. · Prepare and make bank deposits; prepare daily balance sheet. · Process accounts receivables. · Prepare month-en reports for Senior Management.