Experience

Gifted Travel Network

• United States
• Travel Arrangements
• 1 - 100 Employee

• Communications Specialist

  • May 2022 - Present

  Charlotte, North Carolina, United States

• Membership Coordinator

  • May 2021 - May 2022

  Charlotte, North Carolina, United States



Charlotte Hornets

• United States
• Spectator Sports
• 300 - 400 Employee

• Group Sales Account Executive

  • Aug 2019 - May 2021

  Charlotte, North Carolina Area

• Inside Sales Consultant

  • Jan 2019 - Aug 2019

  Charlotte, North Carolina - Responsible for the sale of new full season tickets and partial season ticket plans - Expected to prospect and qualify all potential sales opportunities - Maintain computerized records of all season ticket customers and prospects with our CRM system - 100 outbound phone calls daily - Provide excellent customer service - Meet or exceed weekly and monthly sales goals - Assist customer service efforts (mailing invoices, tickets, etc...) - Assist with Select-A-Seat… Show more - Responsible for the sale of new full season tickets and partial season ticket plans - Expected to prospect and qualify all potential sales opportunities - Maintain computerized records of all season ticket customers and prospects with our CRM system - 100 outbound phone calls daily - Provide excellent customer service - Meet or exceed weekly and monthly sales goals - Assist customer service efforts (mailing invoices, tickets, etc...) - Assist with Select-A-Seat events - Complete 3-5 face-to-face appointments per week (show seats, give arena tours) - Game night duties as assigned (visit clients, works sales table, etc...) - Attend weekly meetings and role-play sessions conducted by Inside Sales Manager - Participate in sales driven arena events



Lenoir-Rhyne University

• United States
• Higher Education
• 300 - 400 Employee

• Athletic Department Intern

  • Sep 2016 - Jan 2018

  Hickory/Lenoir, North Carolina Area Fall 2016 and 2017: Work with Lenoir-Rhyne Womens Volleyball Team - Prepared and announced staring line-ups for home and visiting teams - Announced all Kills, Blocks and points - Edited and announced in-game advertisements and announcements Work with Lenoir-Rhyne Women's and Men's Soccer Teams - Prepared and announced staring line-ups for home and visiting teams - Announced all assists, goals, substitutions, and timeouts - Edited and announced in-game… Show more Fall 2016 and 2017: Work with Lenoir-Rhyne Womens Volleyball Team - Prepared and announced staring line-ups for home and visiting teams - Announced all Kills, Blocks and points - Edited and announced in-game advertisements and announcements Work with Lenoir-Rhyne Women's and Men's Soccer Teams - Prepared and announced staring line-ups for home and visiting teams - Announced all assists, goals, substitutions, and timeouts - Edited and announced in-game advertisements and announcements Winter 2017 and Early Spring 2018: Work with Lenoir-Rhyne Women's and Men's Basketball Teams - Prepared and staffed half-time and media timeout events - Managed the official LR Bears sports social media pages with updated scores, game information and play-by-play analysis Show less



Ella Blu

• Apparel & Fashion
• 1 - 100 Employee

• Social Media Intern

  • May 2017 - Jul 2017

  Hickory/Lenoir, North Carolina Area - Photographed and edited all social media postings - Managed day to day social media postings on multiple sites (Facebook, Instagram, Twitter) - Tracked activity and content progress using Instagram Analytics - Grew Instagram following's from under 900 people to over 1,100 - Redesigned Ella Blu logo for use on new gift cards - Greeted, styled and assisted customers