Emily Kerr
Community Sales Manager at The Providence Group of Georgia, LLC- Claim this Profile
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Topline Score
Bio
Credentials
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Georgia Real Estate Agent
Georgia Real Estate CommissionJan, 2020- Nov, 2024 -
CPR
Red Cross
Experience
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The Providence Group of Georgia, LLC
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United States
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Real Estate
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1 - 100 Employee
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Community Sales Manager
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May 2023 - Present
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Ashton Woods Homes
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United States
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Real Estate
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700 & Above Employee
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Community Sales Manager
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Feb 2020 - Mar 2023
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Club Lounge Manager
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Jun 2018 - Jul 2019
Nominated 5 star manager. Opening Manager for The Ritz-Carlton newest Club Lounge. Hire and train brandnew team. Strived to deliver improved customer satisfaction scores (consistently recognized as top 10% of all operating Club Lounges in the western region). Joined The Surfrider Foundation’s Ocean Friendly program. Increases awareness, drives change in behavior and ultimately creates scalable impact to reduce our plastic (and water) footprint.
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Voyager (Global Leadership Development Program)
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Jun 2017 - Jun 2018
Marriott International’s 12-month award-winning global leadership development program, preparing future managers with hands-on in all operational disciplines. Supported Front of House operations as a Ritz-Carlton Manager throughout all 6 Food and Beverage offerings on property. Assisted with scheduling, hiring, payroll, disciplinary action, outlet financials, day to day operations and executing long-term goals. Nominated 5 star of the quarter for 1st and 2nd quarter. Consistently recognized by guests for delivering superior customer service as reported through Guest Voice. Show less
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Concierge
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Nov 2016 - May 2017
Concierge at one of Colorado’s most exclusive destination hotels. Provide full time concierge services assisting Guests with planning personalized services which include: transportation, dining, activity recommendations and special requests. Nominated 5 star for the ‘season’ 2016-17. Consistently recognized as an employee that embodies the ‘Ritz Carlton’ spirit. Rated ‘100%’ in my position by Forbes (3 times) and AAA in a blind hotel audits
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Intern
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May 2016 - Nov 2016
Intern with an emphasis on learning Food and Beverage operations. Assisted with front of house tasks as well as learning and implementing operational details.
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C Lazy U Ranch
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United States
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Hospitality
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1 - 100 Employee
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Counselor
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May 2015 - Aug 2015
Provided daily leadership for a children’s program that included a wide range of outdoor activities (horseback riding/archery/crafts/hiking/swimming) at a high end/customer focused resort. Conde Nast Top 100 Hotel & Resort in the World (#13), Top 25 Resort in the US (#4) and Top 20 Resort in Colorado (#1). Consistently recognized with guest based awards for ‘making their vacation’. Provided daily leadership for a children’s program that included a wide range of outdoor activities (horseback riding/archery/crafts/hiking/swimming) at a high end/customer focused resort. Conde Nast Top 100 Hotel & Resort in the World (#13), Top 25 Resort in the US (#4) and Top 20 Resort in Colorado (#1). Consistently recognized with guest based awards for ‘making their vacation’.
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Education
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California State University, Chico
Bachelor's Degree, Resort Management (COARP Accredited)