Experience

PUBLIC Hospitality

• Australia
• Hospitality
• 1 - 100 Employee

• Venue Manager

  • Nov 2021 - Present



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Assistant Restaurant Manager

  • Mar 2020 - Nov 2021

• Restaurant Supervisor - Altitude

  • Feb 2019 - Mar 2020



Multi Channel Network

• Australia
• Advertising Services
• 1 - 100 Employee

• Inventory Coordinator

  • Oct 2018 - Feb 2019



Rosewood London

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Supervisor

  • Sep 2016 - Aug 2018

  Gin Bar Oct 2017 - Aug 2018 Seasonal Projects Monkey 47 Lodge (Winter) Botanist Greenhouse (Summer) Terrace Supervisor • Micros POS Suite • Writing SOP’s • Supervision of Service Standards • Providing 5 Star Service to all guests including High Profile &VIP’s • Handling complaints / glitch recovery • Cross over with Reception • Covered opening and closing procedures Cocktail Waitress • Attended Brand specific training both on and off site • Managed and maintained a fast pace • Extensive knowledge of the bar menu – this included 550 Gins and 30 varieties of tonics Holborn Dining Room Jan 2017 – Oct 2017 Waiter / Covering Head Waiter • Covered shifts from Breakfast, Lunch and Dinner & Special Events • Special events included BAFTA After Parties, Netflix Premier Parties • A very busy restaurant with over 200 covers per service • Allergy awareness • Training of new Staff • Barista • Drinks Runner • Commi, Hot Pass, Bar Back Show less



HOYTS Group

• Australia
• Entertainment Providers
• 400 - 500 Employee

• Production Manager

  • Mar 2010 - Aug 2016

  Production Manager Nov 2013 – August 2016 • Supervise & Train staff in daily activities • Conduct SOC’s for staff member to ensure quality and standards • High Level Customer Service • Financial Responsibilities for Registers and cash on site • Weekly projections and KPI targets • Make Cinema weekly Playlist using TMS / Screenwriter • Responsible for Security and OHS issues relating the staff and patrons when on shift • F&B ordering and stocktake Host – Senior Staff Member Oct 2010 – Nov 2013 • Assist Managers with Training and Supervision • High Level Customer Service • Monthly meetings Show less