Experience

Public Works Partners

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Manager

  • Jun 2022 - Present



NYC Human Resources Administration

• United States
• Government Administration
• 700 & Above Employee

• Jobs-Plus Program Manager

  • Nov 2019 - Apr 2022

  Ensured that the Jobs-Plus Program model of New York City Housing Authority (NYCHA) resident assistance is clear and communicated to program providers. Managed the success of the program by exceeding expectations of internal and external stakeholders and their interests. Collaboratively managed relationships geared to enhance and develop workforce and supportive services provided to Jobs-Plus Program members. Researched innovative strategies while identifying the best practices for Jobs-Plus Program Providers to achieve program milestones. Served as the primary liaison between Jobs-Plus Program Providers and NYC Human Resources Administration Contract Management team to ensure program milestones are met, funds are spent, and program goals are achieved. Provided technical assistance to Jobs-Plus Program sites while conducting unannounced audit visits to Jobs-Plus locations. Developed capacity building workshops, trainings, and educational supports for Jobs-Plus Program Providers informed by needs assessment tools, surveys, and interviews to ensure efficacy of support. Developed, reviewed, and utilized cloud-based reporting systems to monitor progress toward program benchmarks and goals for Jobs-Plus Program Providers. Prepared management reports for the Jobs-Plus program through the compilation of program statistics, fiscal data reports, and site visits.



America Works of New York, Inc.

• Staffing and Recruiting
• 100 - 200 Employee

• Director Of Education and Fellowship

  • May 2018 - Nov 2019

  Oversaw curriculum development and implementation of vocational, bridge, ESL, and TASC preparation courses in New York City and consulted in the development of courses during the organization expansion to Memphis, TN. Hired, supervised, and evaluated a staff of 20 teachers and support staff across seven offices in New York City’s five boroughs, serving over 250 participants daily. Sole liaison and Senior Project manager for development and implementation of the partnership with the Work First Foundation’s workforce fellowship program. Recruited, onboarded, and supported the Work First Foundation’s 12 - 15 fellows while supporting vision focused research projects annually. Conducted formal teaching observations and provided actionable feedback to support professional development of veteran and novice teachers. Developed and managed the postsecondary collaboration between New York City Teaching Staff and the City University of New York to strategically focus on assisting participants with multiple pathways to college entry. Evaluated program offerings and supported strategic planning teams to develop new education and training services based on stakeholder and participant demand. Ensured curricula met contractual obligations through writing reports and meetings with stakeholders. Cultivated strategic partnerships with higher education institutions, community-based organizations, and credible messengers.

• Education Manager

  • Apr 2017 - Apr 2018

  Acting as Deputy Director, complied curriculum for official and senior leadership review, developed and managed online collaborative tools, while launching a mentorship program for youth program participants. Served as the primary liaison between the Work First Foundation and America Works senior leadership to support the onboarding of new staff and fellows. Tracked student progress in a cloud-based reporting system for English as a Second Language (ESL) and Test Assessing Secondary Completion (TASC) preparation classes, while ensuring that staff were achieving course objectives.

• Literacy Coordinator

  • Aug 2016 - Apr 2017

  Taught ESL and GED classes to adult job seekers. Managed the GED curriculum and signed students up to take the TASC exam. Wrote progress reports and tracked attendance for audits.



English Language Programs

• United States
• Education Administration Programs
• 100 - 200 Employee

• English Language Fellow, UNITAR International University

  • Sep 2015 - Jun 2016

  Taught English and Business Communications courses at UNITAR International University. Worked with the US Embassy-Kuala Lumpur's Public Affairs section to promote English language methods and instruction throughout the country by attending conferences, leading teacher training workshops, and conducting workshops at Embassy-sponsored Lincoln Corners. Taught English and Business Communications courses at UNITAR International University. Worked with the US Embassy-Kuala Lumpur's Public Affairs section to promote English language methods and instruction throughout the country by attending conferences, leading teacher training workshops, and conducting workshops at Embassy-sponsored Lincoln Corners.



Teachers College, Columbia University

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant

  • Oct 2014 - Jul 2015

  Managed and updated the program's alumni network and database. Created content and managed the program's official blog alongside the Social Media assistant to grow the program's online presence. Maintained and edited the program's website using CMS. Responded to emails and phone calls, helped plan and support program events, and performed other office duties as needed. Managed and updated the program's alumni network and database. Created content and managed the program's official blog alongside the Social Media assistant to grow the program's online presence. Maintained and edited the program's website using CMS. Responded to emails and phone calls, helped plan and support program events, and performed other office duties as needed.



Coach Park's English Training Center

• English Language Teacher and Native Teacher Manager

  • Aug 2010 - Aug 2013

  Taught speaking and listening skills to adult English learners. Managed and hired the native English teaching staff. Developed the speaking and TOEIC course curricula and assisted in creating the school's materials. Recorded and produced online lectures. Taught speaking and listening skills to adult English learners. Managed and hired the native English teaching staff. Developed the speaking and TOEIC course curricula and assisted in creating the school's materials. Recorded and produced online lectures.



YES Youngdo

• English Teacher

  • Jul 2009 - Jul 2010

  Used a content-based instruction approach to teach integrated skills classes to elementary and middle school students. Conducted daily and weekly assessments on vocabulary and reading skills. Assigned and corrected essays. Assisted in creating reading and speaking activities for the school's English Camp. Used a content-based instruction approach to teach integrated skills classes to elementary and middle school students. Conducted daily and weekly assessments on vocabulary and reading skills. Assigned and corrected essays. Assisted in creating reading and speaking activities for the school's English Camp.



The University of Kansas

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant-Cataloging Department

  • Aug 2006 - May 2009

  Assisted in the large project of moving and cataloging old library items before moving them to the newly opened annex. Entered items into the library database. Preserved old and damaged items. Assisted in the large project of moving and cataloging old library items before moving them to the newly opened annex. Entered items into the library database. Preserved old and damaged items.