Product Manager, Incident Response

• Feb 2023 - Present

Vice President

• Mar 2022 - Nov 2022

Oversee all business operations for team of 40 people, and 300 Limited Duration Employees (LDEs) establishing customer outreach, forecasting, and recruiting for vendors across the US, Europe, and Australia. Lead 16-person outreach team supporting new and existing customers via call center, print and mail, and digital communications.

Senior Director, Cyber Incident Response

• Nov 2020 - Mar 2022

Established cyber department from the ground up, initially developing operations in 2018. Oversaw 25 FT employees, guiding them in cyber-incident response best practices, developing strategies, and connecting directly with outside stakeholders leading to multimillion-dollar line of business, and expansion into EMEA region and India.

Senior Director, Document Review Services

• Jul 2013 - Nov 2020

Oversaw offices in Dallas, LA, Phoenix, Toronto, and DC effectively driving staffing initiatives and review projects representing $10M+ in revenue. Established Dallas office, overseeing all operations including business support, tech ops, and hiring, while growing staff from 50-150 employees.

Assistant General Counsel/Vice President

• Oct 2012 - Jul 2013

Managed end-to-end e-discovery processes such as designing pilot program to implement discovery procedures, quality control processes for document review, and international discovery guidance. Oversaw outside vendor and attorney performance, including building evaluation programs for dozens of stakeholders. Managed end-to-end e-discovery processes such as designing pilot program to implement discovery procedures, quality control processes for document review, and international discovery guidance. Oversaw outside vendor and attorney performance, including building evaluation programs for dozens of stakeholders.

Counsel

• Jan 2011 - Oct 2012

Counsel in the Electronic Discovery and Records Management Litigation group, focusing on eDiscovery and Privacy matters. Counsel in the Electronic Discovery and Records Management Litigation group, focusing on eDiscovery and Privacy matters.

Vice President

• Jun 2007 - Jan 2011

Oversaw Legal hold system, e-discovery training, and offshore document review team, effectively collaborating cross functionally with multiple departments domestically and abroad. Oversaw Legal hold system, e-discovery training, and offshore document review team, effectively collaborating cross functionally with multiple departments domestically and abroad.

Director

• Jun 2007 - Dec 2008

Litigation Associate

• Sep 2005 - Jun 2007

Attorney in Litigation group, focusing on Electronic Discovery matters. Attorney in Litigation group, focusing on Electronic Discovery matters.