Experience

Zing Mortgages

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Mortgage Advisor

  • Jul 2020 - Present

• Paraplanner

  • Apr 2018 - Jul 2020


Self Employed
• Real Estate
• 1 - 100 Employee
• Mortgage Administrator

  • Apr 2016 - Apr 2018

True Telecom
• Telecommunications
• Field Sales Executive

  • Mar 2016 - Apr 2016

Ironmongery Direct Ltd
• Sales Agent

  • Dec 2015 - Mar 2016

ScS Sofas
• United Kingdom
• Retail
• 1 - 100 Employee
• Sales Professional

  • Feb 2015 - Nov 2015


Vodafone UK

• United Kingdom
• Business Consulting and Services
• 300 - 400 Employee

• Customer Relations Advisor & Billing Analyst

  • Apr 2008 - Dec 2014

  I had 3 years of working on the Customer Relations team, where I would resolve any discrepancies that our customers had, on behalf of the board of Directors. I had the last 3 years on the Billing team, where my duty was to analyse credit requests. Further duties included reporting and communicating with customers to ensure their billing account was satisfactory. Due to office closure, I am being made redundant as from 31st December 2014. I had 3 years of working on the Customer Relations team, where I would resolve any discrepancies that our customers had, on behalf of the board of Directors. I had the last 3 years on the Billing team, where my duty was to analyse credit requests. Further duties included reporting and communicating with customers to ensure their billing account was satisfactory. Due to office closure, I am being made redundant as from 31st December 2014.



telent

• India
• Textile Manufacturing

• Complaints Handler

  • Oct 2004 - Apr 2008

  I worked at Telent as a Customer Complaints Handler for over 3 years in total. I had an excellent working relationship with all my colleagues and managers. My duties were to resolve issues/complaints and answer queries in a prompt manner. My work involved, making calls to engineers and contact management when needed. During my time there, I had been trained specifically on 7 other departments within the office to cover and assist. My job also included creating spread sheets and sending reports out to depots on a weekly/monthly basis



The Royal Hotel

• Hospitality
• 1 - 100 Employee

• Acting General Manager

  • Sep 2001 - Dec 2002

  I worked at The Royal Hotel for just over a year. I was managing the bar, kitchen and service on a daily basis. I was opening, closing and dealing with the takings. I would set up the bar and make my way down to the kitchen and prep for the days’ service. I cooked and served the food until the kitchen closed. I would then go back to the bar and work the evening shift. I worked at The Royal Hotel for just over a year. I was managing the bar, kitchen and service on a daily basis. I was opening, closing and dealing with the takings. I would set up the bar and make my way down to the kitchen and prep for the days’ service. I cooked and served the food until the kitchen closed. I would then go back to the bar and work the evening shift.



The Paris restaurant

• France
• Restaurants
• 1 - 100 Employee

• Chef

  • Jun 2000 - Sep 2001

  Preparing and creating A La Carte menus for what used to be one of the best restaurants in Essex. Preparing and creating A La Carte menus for what used to be one of the best restaurants in Essex.