Emily Hurle
Customer Success Manager at Papirfly- Claim this Profile
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Bio
Experience
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Papirfly
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Norway
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Software Development
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100 - 200 Employee
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Customer Success Manager
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Mar 2021 - Present
Papirfly Group develops Brand Activation Management tools to empower customers to deliver a consistent brand experience on a global scale, efficiently and for maximum impact. I work with our customers to successfully launch their Brand Activation Management utilising our powerful platform. Papirfly Group develops Brand Activation Management tools to empower customers to deliver a consistent brand experience on a global scale, efficiently and for maximum impact. I work with our customers to successfully launch their Brand Activation Management utilising our powerful platform.
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ICP
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United Kingdom
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Advertising Services
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200 - 300 Employee
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Global DAM Ops & Client Lead for the Coty DAM
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Feb 2018 - Mar 2021
•Client Lead for ICPs Digital Asset Management & Product Information Management Platform Team•DAM Platform Lead for ICP Team•Migration manager for Luxury assets during Coty DAM Migration to AEM (co-project managing the migration of 30000 assets).•In-depth knowledge of platforms & systems; feeding into the enhancing & development of the system.•Collaborating with senior clients on the creation & development of systems & processes for Cotys new DAM•Managing & coordinating a team of asset managers and support staff on Cotys' marketing platforms.
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Team Lead -Support & Asset Management with Diageo
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Aug 2016 - Feb 2018
•Coordinating a team of asset managers and support staff on Diageo Asset management platforms. •Requiring high level of attention to detail; organisational & operation management across 3 work streams, including a legal approvals tool.•Creating & implementing new training schedules to train global & local clients •Liaising with a diverse array of international clients & agencies to ensure campaigns were live on time.•Strong understanding of the 3 systems we operated on, including feeding into the newly developed platform.
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ROCKUP (NORTH) LIMITED
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Events Services
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1 - 100 Employee
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Climb Master & Event Facilitator
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Jan 2014 - Jan 2016
• High level of communication skills with a variety of groups at all times • Independent operation & management of a variety of technical equipment • Strong attention to environmental, health and safety measures, analysis of equipment & participators • High level of communication skills with a variety of groups at all times • Independent operation & management of a variety of technical equipment • Strong attention to environmental, health and safety measures, analysis of equipment & participators
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HB Accounting Service
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United States
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Writing and Editing
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1 - 100 Employee
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Administrative & Accounts Assistant
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Feb 2012 - Jan 2016
A summer job whilst at University I held was an accounts administrative assistant for a firm specialising in small businesses. My main areas of work included the reception and assisting the accountants with data input, filing and client account surveying. While working there I developed a deeper understanding of the financial metric within a variety of businesses. A summer job whilst at University I held was an accounts administrative assistant for a firm specialising in small businesses. My main areas of work included the reception and assisting the accountants with data input, filing and client account surveying. While working there I developed a deeper understanding of the financial metric within a variety of businesses.
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The Beach House Kawau Island
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Warkworth, New Zealand
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Assistant Manager
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Nov 2014 - Feb 2015
The Beach House is a premium boutique hotel and restaurant on Kawau Island. The roles I held there included: • Strong client management in a luxury environment • Assisting in managing teams of housekeeping & restaurant staff • Balancing the needs of an ecosystem with the desires of clients. The Beach House is a premium boutique hotel and restaurant on Kawau Island. The roles I held there included: • Strong client management in a luxury environment • Assisting in managing teams of housekeeping & restaurant staff • Balancing the needs of an ecosystem with the desires of clients.
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Demeter Trust
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Waikato, New Zealand
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Riparian Buffer Team Lead
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Apr 2008 - Jul 2010
• Contracted to a rural NZ council to assist in the building of riparian buffers in NZ farming regions. • Working in unsupervised & isolated areas with limited means of communication • Ensuring my team and I were using the supplied equipment safely & securely • Contracted to a rural NZ council to assist in the building of riparian buffers in NZ farming regions. • Working in unsupervised & isolated areas with limited means of communication • Ensuring my team and I were using the supplied equipment safely & securely
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Education
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Victoria University of Wellington
Bachelor’s Degree, Environmental Science & Psychology -
Hauraki Plains College
NCEA Level 1, 2 & 3 Endorsed with Excellence