Emily Hurle

Customer Success Manager at Papirfly
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • Norway
    • Software Development
    • 100 - 200 Employee
    • Customer Success Manager
      • Mar 2021 - Present

      Papirfly Group develops Brand Activation Management tools to empower customers to deliver a consistent brand experience on a global scale, efficiently and for maximum impact. I work with our customers to successfully launch their Brand Activation Management utilising our powerful platform. Papirfly Group develops Brand Activation Management tools to empower customers to deliver a consistent brand experience on a global scale, efficiently and for maximum impact. I work with our customers to successfully launch their Brand Activation Management utilising our powerful platform.

    • United Kingdom
    • Advertising Services
    • 200 - 300 Employee
    • Global DAM Ops & Client Lead for the Coty DAM
      • Feb 2018 - Mar 2021

      •Client Lead for ICPs Digital Asset Management & Product Information Management Platform Team•DAM Platform Lead for ICP Team•Migration manager for Luxury assets during Coty DAM Migration to AEM (co-project managing the migration of 30000 assets).•In-depth knowledge of platforms & systems; feeding into the enhancing & development of the system.•Collaborating with senior clients on the creation & development of systems & processes for Cotys new DAM•Managing & coordinating a team of asset managers and support staff on Cotys' marketing platforms.

    • Team Lead -Support & Asset Management with Diageo
      • Aug 2016 - Feb 2018

      •Coordinating a team of asset managers and support staff on Diageo Asset management platforms. •Requiring high level of attention to detail; organisational & operation management across 3 work streams, including a legal approvals tool.•Creating & implementing new training schedules to train global & local clients •Liaising with a diverse array of international clients & agencies to ensure campaigns were live on time.•Strong understanding of the 3 systems we operated on, including feeding into the newly developed platform.

    • Events Services
    • 1 - 100 Employee
    • Climb Master & Event Facilitator
      • Jan 2014 - Jan 2016

      • High level of communication skills with a variety of groups at all times • Independent operation & management of a variety of technical equipment • Strong attention to environmental, health and safety measures, analysis of equipment & participators • High level of communication skills with a variety of groups at all times • Independent operation & management of a variety of technical equipment • Strong attention to environmental, health and safety measures, analysis of equipment & participators

    • United States
    • Writing and Editing
    • 1 - 100 Employee
    • Administrative & Accounts Assistant
      • Feb 2012 - Jan 2016

      A summer job whilst at University I held was an accounts administrative assistant for a firm specialising in small businesses. My main areas of work included the reception and assisting the accountants with data input, filing and client account surveying. While working there I developed a deeper understanding of the financial metric within a variety of businesses. A summer job whilst at University I held was an accounts administrative assistant for a firm specialising in small businesses. My main areas of work included the reception and assisting the accountants with data input, filing and client account surveying. While working there I developed a deeper understanding of the financial metric within a variety of businesses.

  • The Beach House Kawau Island
    • Warkworth, New Zealand
    • Assistant Manager
      • Nov 2014 - Feb 2015

      The Beach House is a premium boutique hotel and restaurant on Kawau Island. The roles I held there included: • Strong client management in a luxury environment • Assisting in managing teams of housekeeping & restaurant staff • Balancing the needs of an ecosystem with the desires of clients. The Beach House is a premium boutique hotel and restaurant on Kawau Island. The roles I held there included: • Strong client management in a luxury environment • Assisting in managing teams of housekeeping & restaurant staff • Balancing the needs of an ecosystem with the desires of clients.

  • Demeter Trust
    • Waikato, New Zealand
    • Riparian Buffer Team Lead
      • Apr 2008 - Jul 2010

      • Contracted to a rural NZ council to assist in the building of riparian buffers in NZ farming regions. • Working in unsupervised & isolated areas with limited means of communication • Ensuring my team and I were using the supplied equipment safely & securely • Contracted to a rural NZ council to assist in the building of riparian buffers in NZ farming regions. • Working in unsupervised & isolated areas with limited means of communication • Ensuring my team and I were using the supplied equipment safely & securely

Education

  • Victoria University of Wellington
    Bachelor’s Degree, Environmental Science & Psychology
    2012 - 2015
  • Hauraki Plains College
    NCEA Level 1, 2 & 3 Endorsed with Excellence
    2007 - 2011

Community

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