Experience

Hampstead Animal Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2019 - Present

  Answer phones promptly, make confirmation calls, and notify clients when patient medication is available Fulfill client requests when able and take messages as needed Greet clients as they enter in a caring and compassionate manner Schedule appointments, medical progress exams and surgery admission Confirm client/patient information is up to date Process client invoices and payments by phone accurately Data entry into hospital inventory Multi-task efficiently in a busy office Adjust quickly and effectively to new protocols regarding COVID-19 Show less



Atkinson Resort & Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Guest Service Representative

  • Oct 2017 - Apr 2019

  Greet guests entering the facility and direct them where they need to go Answer phone calls and transfer call or book room reservations accordingly Explain resort packages and help guests decided which one fits their needs Secure building overnight and request building maintenance as needed Monitor guests and parking lot to ensure safety of everyone on property Roll the day and print daily reports Greet guests entering the facility and direct them where they need to go Answer phone calls and transfer call or book room reservations accordingly Explain resort packages and help guests decided which one fits their needs Secure building overnight and request building maintenance as needed Monitor guests and parking lot to ensure safety of everyone on property Roll the day and print daily reports



Amesbury animal hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Receptionist

  • Jul 2012 - Jul 2017

  Welcome and make clients and patients comfortable Answer phone calls and schedule appointments Accurately enter client invoices and fill patient medications Thoroughly document conversations with clients under correct patient Collect payment at time services rendered including running weekly/monthly payment plans Relay messages between doctors and clients Multitask in a fast paced work environment Welcome and make clients and patients comfortable Answer phone calls and schedule appointments Accurately enter client invoices and fill patient medications Thoroughly document conversations with clients under correct patient Collect payment at time services rendered including running weekly/monthly payment plans Relay messages between doctors and clients Multitask in a fast paced work environment